Account Executive, Outbound - plan (r - 18626)

Inside Sales Representative

The Inside Sales function is responsible for selling the Company's products and services to new and/or existing clients and developing or expanding accounts remotely via telephone or other electronic means. Primary responsibility is to maintain and grow the revenue stream through renewal management, cross-sell and up-sell of new opportunities.

Essential Key Responsibilities

• Cultivate and nurture relationships with clients whose annual revenue ranges from $0 to $499,999
• Maximize each opportunity that is identified from their assigned campaigns while meeting their required daily Outbound metrics
• Be able to conduct a needs-based assessment and transition to the customer's needs to the best product and solutions in the Plan Tier and lead pass when opportunity arises
• Provide customized solutions based on the unique requirements of the prospect, ensuring alignment with their goals and objectives
• Maintain consistent and accurate data in SFDC to support territory, account planning and forecasting. Develop and maintain an active pipeline of forecasted sales to meet annual quota objectives
• Have a strong and vast knowledge of all products that could be offered in the Plan tier
• Observe and adhere to all compliance policies, trainings, and procedures while interacting and selling to customers. (Product training, coaching, timecard, and self-assessment, etc.)
• Additional duties as assigned.

Education and Experience

• High School Degree or equivalent required
• Associate's Degree: Preferred
• Bachelor's Degree: Preferred
• Years of Relevant Experience: 2 to 4 years

Essential Skills and/or Certifications

• Ability to work in a fast paced, team environment, while building strong relationships with TMs, leaders and business partners
• Understanding of high impact coaching tactics and strong, demonstrated background in coaching others for success
• An assertive, persistent, self-motivated professional who is a strong listener with a positive attitude and a limitless amount of energy
• Possess an aptitude for quickly grasping selling techniques and product knowledge
• Has a proven track record of achieving/exceeding quota and ability to thrive in a high volume, high energy, fast-paced, sales-driven call center environment
• Experience in selling an intangible product and/or inside sales experience is strongly preferred
• Computer knowledge with good communication, organizational and time management skills
• Strong listening, written and verbal communication skills
• Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success
• Continuous growth mindset, keep learning through social experiences and relationships with stakeholder, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs

Key Stakeholders

• External Clients, SMB Account Managers, Customer Service, Sales Operations, Sales Compliance, Marketing, Training and Enablement and Account Executive

Physical Requirements

• Employees must be able to perform the essential functions of this position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions.
• Ability to sit, speak and operate telephone and/or computer for long periods of time
• Ability to handle pressure, stressful conditions, and conflict resolution
• Ability to work day, evening and/or weekend hours as needed
• Regular attendance in the office
• Required to be in office Monday – Friday

Benefits We Offer

• Generous paid time off in your first year, increasing with tenure.
• Up to 16 weeks 100% paid parental leave after one year of employment.
• Paid sick time to care for yourself or family members.
• Education assistance and extensive training resources.
• Do Good Program: Paid volunteer days & donation matching.
• Competitive 401k with company matching.
• Health & wellness benefits, including discounted Wellhub membership rates.
• Medical, dental & vision insurance for you, spouse/partner & dependents.