Executive - Inside Sales (Partner's Payroll)

Designation: Executive - Inside Sales

Payroll: Partner's Payroll

Location: Turbhe, Navi Mumbai

Client handling experience and excellent communication & telephonic probing skills
Provide proactive support, guidance, and training to ensure customers maximize product/service value. Should be able to seek feedback on the products sold and guide them on usage and installation of the same
Regular and proactive connects with customers for maximizing DRS and ERS website seal installation – monthly target driven
Connecting with the technical team to ensure timely resolution of installation for clients
Collated MIS to be sent to the team every day capturing clients called & new companies added to the database
Client engagement activities like survey emailers, etc
Activation of DRS/ ERS product seals through online portal and their email delivery to maximize revenue
Coordination with external vendor(s) for printing and dispatch of customer documents/reports
Timely sharing of soft copies of certificates with sales associates on a weekly basis
Invoice management. Ensuring timely payouts done to vendors for their services
Managing the posting of CBIG cases in Apollo through the month to ensure revenue recognition
Strong client orientation, with the ability to understand, manage, and consistently exceed client expectations

Willingness to work from the office five days a week, with flexibility to extend working hours during high-demand periods
Good communication skills mandatory and customer handling experience
Strong Persuasive skills
Fluent in English/Hindi
Good excel hygiene is mandatory

Executive - Inside Sales (partner's Payroll)