✨ About The Role
- The Customer Service Representative - Inside Sales Representative will be responsible for responding to customer inquiries about products and services.
- This role involves processing customer phone orders and checking the availability of stock and shipping dates.
- The representative will assist outside sales by preparing price quotes and sourcing products as needed.
- Inventory management and coordination of shipping and receiving tasks are key responsibilities of this position.
- The job requires filling orders according to customer specifications and processing sales data via computer.
âš¡ Requirements
- The ideal candidate will have prior experience in inside sales or customer service, demonstrating a strong ability to communicate effectively with customers.
- Proficiency in Microsoft Office programs, particularly Outlook, Excel, and Word, is essential for managing customer inquiries and processing orders.
- A detail-oriented individual who can manage inventory and coordinate shipping and receiving tasks will thrive in this role.
- Strong typing skills, along with good spelling and grammar, are necessary for accurate data entry and customer communication.
- The candidate should be able to work independently while being attentive to customer needs and specifications.