Counter Sales Representative - Charlotte, NC

Counter Sales Representative - Charlotte, NC

Wholesale Distribution - Counter Sales Representative

Charlotte, NC branch

Eastern Industrial Supplies, located in Charlotte, NC, is looking to hire a full-time Counter Sales Representative to help drive the Industrial PVF business for our company. Are you personable, friendly, and customer service-oriented? Do you want an opportunity to advance your career in the field of PVF and commercial plumbing products? Would you like to work for a family-owned wholesale distribution company that values its employees?

ABOUT EASTERN INDUSTRIAL SUPPLIES

Eastern Industrial Supplies specializes in the quality distribution of pipes, valves, and fittings (PVF), as well as commercial plumbing products. We opened our doors in 1980 in Greenville, SC and our growth has led the company into the Southeast markets of SC, NC, GA, TN, AL, and FL. We focus on exceeding customer expectations and honoring God in all we do by: caring for people, continuously improving, and growing profitably.

We have built a culture of caring in which people are always more important than profits. Each member of our team is truly valued. We are a family-owned and operated company, and the culture of being a family also resonates through all associates!

A DAY IN THE LIFE OF AN COUNTER SALES REPRESENTATIVE

As an Counter Sales Representative, you play an essential role in maintaining stellar customer and vendor relationships to help our business thrive. The Counter Salesperson will increase sales and customer satisfaction by efficiently and courteously assisting walk-in and telephone customers in the selection and acquisition of needed products, by applying technical knowledge to satisfy customer needs.

In addition, you maintain relationships with vendors and manufacturer representatives to streamline order processing. To keep track of order statuses and customer requirements, you consistently review our queue and ensure information is kept accurate. You handle expedited orders to make sure they are fulfilled promptly and delivery dates are processed. Anytime a product or material is returned, you take care of the required paperwork in a timely manner and issue credits to customers in accordance with our policies.

You take great care to educate yourself on all company products to help customers make well-informed decisions. You stay informed on active marketing programs to provide accurate responses to customer inquiries. The job can often be fast-paced, but you are always up for the challenge. You enjoy having a job that uses your strong customer service and business skills to help others, which is why you excel in this position in wholesale distribution selling commercial plumbing products!

QUALIFICATIONS FOR AN COUNTER SALES REPRESENTATIVE

• Ability to accurately provide sales quotes and process sales orders
• Pull and Pack customer orders
• Excellent customer service skills
• Experience in wholesale distribution for Pipe, Valves, Fittings (PVF) and other industrial products
• Good Attitude!

We believe in rewarding our team members well. We offer competitive compensation alongside comprehensive benefits including Medical, Dental, and a 401(k) plan with an immediate employer match. We also provide security through Company-Paid Short-Term Disability. To promote work-life balance, you'll receive a generous bank of Paid Time Off (PTO) hours and paid holidays. Our commitment to the community extends to our team, offering PAID "Eastern Cares" Mission Days for volunteer work. Finally, you can look forward to continuous Growth and Development through training and internal promotions. You will experience a Positive Company Culture, as a family-owned and operated business, the sense of being part of a family extends to all associates. You will be part of a supportive and inclusive work environment where your contributions are recognized and appreciated.

WORK SCHEDULE

This full-time business position in wholesale distribution is onsite with a typical schedule of 40 hours Monday to Friday.

Equal Opportunity Employer | Drug-Free Workplace