Sales Trainee - Birmingham, AL

Sales Trainee - Birmingham, AL

Eastern Industrial Supplies is looking to hire Sales and Distribution Trainees to help drive business in the following branch locations:

Mobile, AL

Birmingham, AL

Huntsville, AL

Nashville, TN

This is a full-time, Monday-Friday position.

We will consider December 2025 or May 2026 graduates.

Job Description

Are you a highly motivated, organized, and customer-focused individual ready to launch a dynamic career in sales? We are seeking a Sales and Distribution Trainee who is prepared to start their journey working hands-on in our distribution center environment learning our business before transitioning into a sales role (Inside Sales or Counter Sales). The initial phase of this role is critical, focusing entirely on learning the product flow, logistics, and material handling processes within our distribution center.

About Eastern

Eastern Industrial Supplies specializes in the quality distribution of pipes, valves, and fittings (PVF), as well as commercial plumbing products. We opened our doors in 1980 in Greenville, SC and our growth has led the company into the Southeast markets of SC, NC, GA, TN, AL, and FL. We focus on exceeding customer expectations and honoring God in all we do by: caring for people, continuously improving, and growing profitably. We have built a culture of caring in which people are always more important than profits. Each member of our team is truly valued. We are a family-owned and operated company, and the culture of being a family also resonates through all associates!

Responsibilities

Sales Trainee

• Gain essential operational knowledge of pipe, valves, fittings (PVF) and commercial plumbing products.
• Develop and maintain stellar customer and vendor relationships to drive business.
• Generate accurate product quotations, including specifications, lead times, pricing, expiration dates, tagging, packaging, inventory, and logistics.
• Process all incoming orders received via eCommerce, phone, email, and in person.
• Provide prompt, accurate responses to customer calls and emails regarding new transactions and provide project quotations.
• Maintain relationships with vendors and manufacturer representatives to streamline order processing.
• Utilize and consistently educate yourself on updates and procedures for the Customer Relationship Management (CRM) tool and other software.
• Educate yourself on all company products to help customers make well-informed purchasing decisions.
• Stay informed on active marketing programs to accurately respond to customer inquiries.

Distribution Trainee

• Consistently review the order queue to track statuses and ensure customer requirements are met and information is accurate.
• Handle expedited orders to ensure prompt fulfillment and processing of delivery dates.
• Process required paperwork for product returns in a timely manner and issue customer credits according to company policy.
• Operate forklift, scissor lift, and pallet jacks to prepare shipments.
• Participate in inventory counts.

Qualifications

Bachelor's degree (December 2025 and May 2026 graduates will be considered).

Excellent customer service skills.

Ability to work in a Warehouse environment.

Excellent verbal and written communication skills.

Highly organized with strong attention to detail.

Ability to effectively prioritize tasks and demonstrate good time management.

Proven ability to work well both independently and as part of a team.

Equal Opportunity Employer - Drug-Free Workplace

An offer of employment with Eastern Industrial Supplies is contingent upon the successful conclusion of a drug test and background check.