Inside Sales Representative

Edenred Inside Sales Representative

Take a step forward and let Edenred surprise you.

Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.

We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.

Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.

Edenred is all about meritocracy. You come as you are, and you contribute. The Edenred Group recognizes, recruits and develops all talents and singularities.

We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.

You Will Vibe With Us

As an Inside Sales Representative, you manage a portfolio of merchants and prospects in Belgium. You successfully connect proactively with merchants to our network and propose the products that best meet their individual needs. You accompany your prospect-merchant effectively throughout the integration process, starting with the first phone sales call, helping them fill out contracts, and ensuring that the final technical activation is followed correctly by internal services.

You help this process by collecting information, such as technical data from payment terminals, merchant target markets, and helping to manage and analyze customer data and complaints.

You will be responsible for:

• Analyzing your own portfolio of prospects, defining priorities, and identifying opportunities and arguments to sell Edenred solutions to merchants.
• Managing incoming prospect leads and contacting them through outbound calls.
• Advising your merchants optimally based on your understanding of their sector, specific needs, and expectations, while aiming for customer satisfaction.
• Following the indicated strategy and achieving quantitative and qualitative objectives (such as a minimum conversion rate).
• Managing your activities through our CRM system and ensuring excellent follow-up, also at the administrative level.
• Ensuring correct and smooth communication between the merchant and different internal departments.
• Reporting to the team leader of the dedicated Inside Sales Merchants team.

We Will Vibe With You

• You have already successful first experience in remote sales.
• You are results-oriented and have always achieved your quantitative and qualitative objectives in the past.
• You are fluent in French, both spoken and written. Ideally, you also speak Dutch. Proficiency in English or other languages is considered a plus.
• You are proficient with Microsoft Office tools and comfortable with CRM tools.
• You are dynamic, enthusiastic, empathetic, and have excellent communication.
• You like to give advice and convince.
• You can manage your time and set priorities.
• You enjoy new technologies and challenges.
• You thrive in a dynamic work environment and enjoy being part of a team.

Start Date

ASAP

Other Information

• Full-time contract (38 hours/week)
• Type of contract: Permanent
• Location: Brussels (Auderghem)
• Remote work: 2 days/week maximum in agreement with your manager.
• In addition to an attractive bonus system based on your performance, you benefit from hospital insurance and outpatient care, all Edenred solutions, and a remote work allowance.

Apply now and Vibe with Us!