Insidesales

Edenred Tele-Sales Professional

Take a step forward and let Edenred surprise you.

Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.

We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.

Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.

Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.

We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.

Your Role

In the dynamic realm of tele-sales, you stand out as an ambitious and results-oriented professional with a proven knack for identifying and seizing new business opportunities. Resilient in the face of rejection, you embody a relentless pursuit of goals, learning from setbacks, and persistently navigating the challenges of telephonic sales.

Your storytelling prowess extends beyond product narratives; it includes conveying confidence in yourself, leaving an indelible impact on potential clients solely through the power of your voice. Your enthusiastic and persuasive approach becomes a compelling script that contributes to a positive buying experience, and your adeptness in overcoming objections through strategic questioning unveils valuable insights—all within the confines of a telephone conversation.

Your communication skills are honed for the auditory realm, allowing you to articulate ideas clearly, actively listen to diverse customer needs, and adjust your tone and style accordingly. Masterful in the intricate dance of telephonic tasks, you prioritize efficiently, managing time, and staying organized to maximize productivity while exclusively focusing on contacting leads and prospects via telephone. Your eagerness to quickly assimilate the company's ethos sets the stage for the ideal tele-sales candidate—a proactive individual seeking continuous improvement in the art of telephonic engagement.

Driven by a relentless pursuit of results within the telephone landscape, you thrive in the high-pressure environment of tele-sales, consistently pushing towards the finish line of success. Your ability to empathize, even purely through voice, adds a personal touch to interactions. Understanding the significance of meticulous tele-sales activity and data documentation, you recognize these as the keystones to boosting tele-sales performance and optimizing your work methodology. In your hands, the narrative of success in tele-sales becomes an ongoing saga of improvement, resilience, and customer-centric excellence through the art of telephone communication.

Accountabilities

Lead Conversion Rate: Achieve a targeted lead conversion rate, turning prospects into qualified opportunities and, eventually, customers.

Sales Quota Attainment: Meet or exceed assigned sales quotas to contribute to overall company revenue goals.

Call-to-Close Ratio: Maintain a healthy call-to-close ratio, indicating the efficiency and effectiveness of tele-sales efforts.

Customer Satisfaction: Ensure a high level of customer satisfaction by delivering a positive buying experience through telephonic interactions.

Pipeline Growth: Continuously expand the sales pipeline by generating new leads and opportunities through successful tele-sales initiatives.

Feedback Incorporation: Actively seek and incorporate feedback from prospects, colleagues, and supervisors to refine tele-sales strategies and approaches.

Script Adherence and Improvement: Adhere to tele-sales scripts while also identifying areas for improvement and adapting based on prospect responses.

Knowledge Expansion: Demonstrate an in-depth understanding of the company's products, services, and tele-sales processes.

Conversion Cycle Time: Streamline the sales conversion cycle time, aiming for efficient and timely progression from initial contact to closing.

Continuous Learning: Exhibit a commitment to continuous learning, staying updated on industry trends, and mastering evolving tele-sales techniques for ongoing professional development.

Your Profile

Bachelor's degree or above

At least 3 years of inside sales experience

Excellent communication abilities, storytelling in Mandarin

Strong negotiation and persuasion skills

Can-do attitude

Results-driven

Time management

Ability to embrace rejection as part of the tele-sales process, demonstrating resilience in the face of challenges and setbacks

Good selling skills: incl. effective cold calling, objection handling, follow-up strategies

Proficiency in leveraging telecommunication tools, CRM systems, and other technologies to streamline tele-sales processes and enhance overall efficiency

Proactive seeking of feedback, both from prospects and internal sources, to continuously improve tele-sales techniques and approaches

Nice to have:

Advanced Excel skills

Knowledge of Power BI

Familiar with Salesforce