Inside Sales Lead

Join the Sleep Fitness Movement

At Eight Sleep, we're on a mission to fuel human potential through optimal sleep. As the world's first sleep fitness company, we're redefining what it means to be well-rested and building the most advanced hardware, software, and AI technology to make it possible. Our products power peak mental, physical, and emotional performance by transforming every night of sleep into a personalized, data-driven recovery experience. We are trusted by high performers, professional athletes, and health-conscious consumers in over 30 countries worldwide. Recognized as one of Fast Company's Most Innovative Companies in 2019, 2022, and 2023, and twice named to TIME's "Best Inventions of the Year." We operate like a high-performance team: fast, focused, and motivated by impact. We don't just ship; we iterate, refine, and obsess over the details that help our members sleep better and wake up stronger.

Every role at Eight Sleep is a chance to create cutting-edge technology, collaborate with world-class talent, and help shape a future where sleep isn't passive - it's a powerful tool for living better. If you're tired of the ordinary and driven to build at the edge of what's possible, this is your moment. Join us and lead the movement that's transforming how the world sleeps and what we're all capable of when we wake up.

We operate with intensity because our mission demands it. At Eight Sleep, we bring the same mindset as the world's top performers: focused, relentless, and always pushing to be in the top 1% of our craft. Think Kobe Bryant's mamba mentality, applied to bold ideas, next-gen tech, and flawless execution. This isn't a 9-to-5. Our team is deeply committed, often putting in 60+ hours a week –not because we're told to, but because we're invested. We're here to build fast, push limits, and deliver without compromise. If you thrive under pressure and want to do the most meaningful work of your career, you'll feel right at home. If you're looking for something easier –this isn't it.

The Role

We are looking for our first Inside Sales Lead to establish and scale Eight Sleep's inside sales function. This isn't just about closing deals - it's about designing the playbook for how we bring a premium, high-consideration consumer product to market through consultative selling. You will build the infrastructure, processes, and metrics for inside sales from scratch, while also carrying a quota and directly engaging with customers.

This is a foundational role: you'll partner with Marketing, Product, and Customer Experience leadership to define how we convert interest into delighted members, and you'll set the bar for every future hire on the team.

Location: NY

What You'll Be Doing:

• Build from zero-to-one: Develop the entire inside sales motion, including CRM setup, sequences, talk tracks, objection handling, and reporting dashboards.
• Run high-quality consultations: Guide prospective customers through phone/Zoom sessions, diagnosing sleep needs and tailoring the right Pod configuration, accessories, and subscription plan.
• Own the funnel end-to-end: Manage inbound leads with speed and rigor; nurture, qualify, and close; coordinate clean handoffs to Delivery and CX.
• Be the expert: Master Eight Sleep's product and sleep science, translating features into outcomes that resonate with premium buyers.
• Establish KPIs and playbooks: Define and track performance metrics (speed-to-lead, conversion, attach rates, cycle time, NPS).
• Close & expand: Drive attach on subscriptions, accessories, extended protection, and financing utilization.
• Iterate fast: Continuously refine the sales process based on data and feedback.

What We're Looking For:

• 3–6+ years of consultative consumer sales experience (premium products, wellness/fitness, connected devices, or DTC a plus).
• Proven success building or refining a sales process from scratch (founding hire or early-stage startup experience a strong plus).
• Skilled communicator with strong discovery, storytelling, and objection-handling abilities.
• Self-starter comfortable building systems and processes from scratch.
• Comfortable in a high-intensity, zero-to-one environment where speed and execution matter.

Compensation:

• Salary range: $100,000 – $120,000 base, plus uncapped commission and equity, depending on experience and qualifications.
• You'll report to our VP of Performance Marketing and will work closely with Marketing, Finance, Product, and CX leadership to scale a best-in-class sales motion.