HVAC Technical Sales Representative

HVAC Technical Sales Representative

Bathica Corporation is a Master Distributor of HVAC solutions, specializing in Advanced technologies and energy-efficient ducted and non-ducted heat pump systems. Our value proposition is built on a unique combination of great products, competitive pricing, and incredible support. With a strong commitment to innovation and customer satisfaction, we deliver high-performance climate control solutions that set new industry standards.

In addition, we will offer you:

• Great mentors and on-the-job training
• Growth potential with competitive salary, benefits, and profit sharing
• A career with a solid, stable company with strong core values
• Participation in our pension plan with employer contributions
• Work-life balance and flex time

Job Description

The HVAC Technical Sales Representative will work directly with contractors and dealers to deliver both technical troubleshooting support and sales solutions. This role requires a balance of technical proficiency, strong customer relationships, and consultative selling skills. Given our diverse customer base, fluency in English and French is essential to ensure clear communication and excellent service.

Key Responsibilities

• Provide field and phone support for troubleshooting inverter-based ducted and non-ducted HVAC systems.
• Communicate effectively with customers in both English and French.
• Build and maintain strong relationships with contractors, engineers, and distribution partners.
• Conduct product presentations, demonstrations, and training sessions in both languages.
• Identify customer needs and recommend HVAC solutions that best meet performance and budget requirements.
• Collaborate with the inside sales and technical support team to ensure a high level of customer satisfaction.
• Track and manage sales opportunities in CRM system, from lead generation to closing.
• Stay current with industry trends, technologies, and best practices.

Qualifications

• Strong knowledge of HVAC systems, troubleshooting, and Sales.
• Excellent communication and problem-solving skills.
• Bilingual: Fluent in English and French (spoken and written).
• Ability to interpret technical manuals, wiring diagrams, and schematics.
• Experience with CRM or ticketing systems for tracking customer interactions.
• Minimum 4 years of field experience.
• Certifications (e.g., EPA 608, NATE, Red Seal) are a plus.

Additional Information

Salary Range - $70,000 - $80,000

EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.

EMCO uses third-party artificial intelligence to assess resumes to facilitate the review of candidates. For further information, please contact 226-268-7589.