Commercial Sales Account Manager (austin, TX)

Software Commercial Sales Account Manager

Quest Software is an award-winning, global provider of IT management and data intelligence solutions that help organizations solve both everyday and highly complex technology challenges. Joining Quest means joining a team that values excellence, collaboration, and long-term career growth. We are seeking a high-energy, results-driven Software Commercial Sales Account Manager to drive revenue growth across Quest's Microsoft Platform Management, Data Operations, and Data Intelligence portfolios. This is a quota-carrying role responsible for managing the full sales cycle—prospecting, qualification, solution selling, negotiation, and closing—and for expanding Quest's footprint across commercial and mid-market accounts.

This position supports a territory-based sales motion and includes inside sales activity (phone-based) as well as field engagement and travel as required.

This position is based in our Austin, TX office, with a requirement to work in the office.

Responsibilities

Sales Execution & Pipeline Development

-Manage the full sales cycle from prospecting and outbound cold calling to closing new business and expanding existing accounts.

-Meet or exceed monthly, quarterly, and annual revenue targets along with weekly pipeline creation goals.

-Drive high-volume outbound activity (e.g., calls, meetings) and maintain consistent sales engagement to uncover new opportunities.

-Develop and execute territory plans, account strategies, and strategic action plans to grow Quest's presence.

-Lead complex, multi-product sales cycles across business units with accurate forecasting and disciplined pipeline management.

-Provide tailored proposals, ROI analyses, quotes, and pricing through direct and channel-based models.

Client & Partner Relationship Management

-Build and maintain strong relationships with key stakeholders, including executives, IT leaders, and technical teams.

-Leverage a consultative selling approach to understand customer business needs, challenges, and infrastructure requirements.

-Expand adoption within existing install bases and identify cross-sell or upsell opportunities across Quest's solutions.

-Collaborate closely with Quest channel partners to increase market share and execute a channel-first strategy.

-Conduct joint customer calls, partner engagements, and territory-wide initiatives to grow ecosystem influence.

Territory & Account Leadership

-Own strategic account planning processes, including defining objectives, financial targets, and key milestones.

-Map key accounts, identify decision makers, and build multi-threaded relationships across organizations.

-Utilize structured qualification methodologies such as MEDDICC/MEDDPICC to qualify, advance, and forecast opportunities.

-Deliver regular reporting related to pipeline health, forecast accuracy, and market trends; provide feedback to internal teams.

Internal Collaboration & Team Selling

-Partner with inside sales, technical pre-sales, product teams, and marketing to drive coordinated pursuits.

-Engage multiple Quest stakeholders to build enterprise solutions that deliver clear business value for customers.

-Work effectively in a high-activity, metrics-driven, team-oriented environment.

Qualifications

-2–5+ years of B2B software or technology sales experience (inside or field), with proven quota-carrying success.

-Demonstrated ability to close deals via phone, video, and in-person meetings.

-Experience selling into commercial or mid-market segments, including complex multi-product environments.

-Strong business and technical acumen with the ability to navigate organizational layers and influence C-level stakeholders.

-Experience working with or through channel partners; channel-first strategy experience strongly preferred.

-Proficiency with CRM tools (e.g., Salesforce) and Microsoft Office Suite.

-Strong communication, presentation, negotiation, and relationship-building skills.

-Ability to manage high-activity environments (e.g., calls, meetings, territory prospecting).

-Ability and willingness to travel within the territory as needed.

-Must be able to work onsite at our Austin, TX office

Preferred Qualifications

-3+ years of successful, quota-carrying software or SaaS sales experience.

-Experience with Microsoft ecosystem solutions or data intelligence/data operations platforms.

-Familiarity and demonstrated success using MEDDICC or MEDDPICC frameworks.

-Bachelor's degree in Business, Marketing, Computer Science, or related field.