Sales Development Representative (SDR)

EverCommerce is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 600,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services, Health Services, and Fitness & Wellness industries, EverCommerce solutions include end-to-end business management software, embedded payment acceptance, marketing technology, and customer engagement applications.

We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://www.evercommerce.com/about-us/careers/

You:

You are a resilient, self-motivated, natural-born sales professional who loves listening with curiosity. You are motivated by hitting your goals, and don't take rejection personally. You pride yourself on becoming a product expert and understanding your market/ICP. You're competitive, persistent, and have the gift of listening for customer problems. You thrive in a fast-paced, collaborative work environment where priorities can change at a moment's notice. You possess an executive presence and are comfortable speaking with all types of medical professionals.

In this role, you are responsible for responding to inbound leads generated through our website and strategic marketing efforts. You are responsible for attaining key data to qualify prospects and generating "sales ready" qualified opportunities for Account Executives to close new business. The SDR role is integral for company growth, and you will work closely with both marketing and sales to help grow DrChrono and EverHealth. Successful Sales Development Representatives are promoted into a number of roles depending on their strengths and interests.

Responsibilities:

• Engage and qualify warm inbound leads and pass on opportunities to the Sales Account Executives through Salesforce
• Engage and revive old leads to create new opportunities for the Account Executives
• Run product webinars for freemium users introducing them to DrChrono and the solutions we have for their needs using Zoom
• Maintain relationships with our prospects and users until they are ready to qualify. Consistently meet team objectives by achieving your qualification quota
• Work closely with the sales team on key projects like grassroots marketing, competitor matrixes, and consumer research to optimize the sales process

Skills and Experience needed for success in this role:

• Excellent communication skills, both verbal and written
• Superb professionalism and ability to interact with C-suite prospects
• Customer service experience or in a customer-facing role (optional)
• Cold calling and lead generating experience (optional)
• Experience using Slack, Zoom, and G Suite. (optional)
• 1+ year experience using Salesforce (optional)
• Proficient using Apple products -- we have iOS apps!
• A genuine passion for building a rewarding career in sales
• A passion and awareness in health, the healthcare industry and SaaS technology
• Ability to communicate professionally with suppliers and customers on the phone
• Strong and resilient sales work ethic and an ability to bounce back in the face of rejection
• Affable personality that blends well with an innovative and vibrant startup environment

Where:

The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States - if you're close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.

Benefits and Perks:

• Flexibility to work where/how you want within your country of employment - in-office, remote, or hybrid
• Robust health and wellness benefits, including an annual wellness stipend
• 401k with up to a 4% match and immediate vesting
• Flexible and generous (FTO) time-off
• Employee Stock Purchase Program

Compensation:

The target base compensation for this position is $26.44/hr + monthly variable compensation in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.

EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!