Sales Manager

Sales Manager

Are you passionate about hospitality sales and motivated by the opportunity to drive revenue and build lasting client relationships? We're looking for a Sales Manager to join our team at the Best Western Plus Carpinteria.

This role offers the chance to lead proactive sales efforts, implement new initiatives, and collaborate closely with the General Manager to ensure the success of the property. You'll be part of one of Southern California's fastest-growing hotel management companies that celebrates and supports talented sales professionals. We look forward to meeting you soon!

Essential Job Functions

• Develop and implement sales and marketing strategies to drive revenue and market share for the Best Western Plus Carpinteria.
• Schedule and conduct sales appointments, client visits, and site tours.
• Build and maintain strong relationships with corporate, group, and leisure clients to generate repeat and new business.
• Conduct solicitation calls and participate in sales blitzes and community networking events.
• Maintain accurate sales data, track production, and prepare weekly activity recaps for the General Manager and Regional Director of Sales.
• Analyze revenue trends, STR reports, and market data to identify opportunities and adjust strategies as needed.
• Collaborate with the operations team to ensure guest needs and event details are executed flawlessly.
• Provide support with marketing collateral, proposals, and client correspondence.
• Represent the hotel at local events, trade shows, and chamber functions as needed.
• Assist with additional sales and administrative duties as assigned.

Competencies

The ideal candidate will demonstrate:

• Customer Focus: Responds promptly and professionally to client needs.
• Communication: Communicates clearly in person, by phone, and in writing.
• Teamwork: Builds positive relationships with colleagues and contributes to team goals.
• Problem Solving: Anticipates challenges and develops creative, effective solutions.
• Business Acumen: Understands market trends, competition, and revenue strategy.
• Organization & Planning: Prioritizes tasks and manages time effectively.
• Professionalism: Maintains a polished, courteous demeanor in all interactions.
• Adaptability: Thrives in a fast-paced, evolving environment.

Requirements

• Minimum 2 years of hotel sales experience preferred (Best Western brand experience a plus).
• Proven track record of achieving sales goals and developing client relationships.
• Strong communication, presentation, and organizational skills.
• Proficient in Microsoft Office; knowledge of Best Western tools or similar CRM systems preferred.
• Must have a reliable form of transportation and a valid driver's license.

Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company.

Compensation: $25.00 - $30.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.