Renewals Sales Specialist

Secure Distributed Cloud Renewals

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

What You'll Do:

• Work collaboratively with Account Executives, Solution Specialists and Customer Success Managers to renew subscriptions on time.
• Manage a portfolio of subscription renewals end-to-end, identifying and mitigating roadblocks at an early stage, ensuring a successful, on-time execution of sales stages from quota creation to final booking.
• Review and understand contract terms and conditions working closely with F5's finance and legal departments to ensure contracts are compliant.
• Review all subscriptions up for renewal on a quarterly basis for data accuracy working in partnership with Customer Success Managers.
• Communicate with channel partners and customers to ensure smooth, on-time renewals.
• Manage renewals through Salesforce, ensuring renewal status, sales stage, close dates and expected revenue are always up to date.

What You'll Bring:

• 2-5 years' experience in a sales operation, inside sales or customer success role.
• Strong focus on customer satisfaction, including shown ability to lead complex sales situations to a positive resolution, involving the right resources as needed.
• Experience working in a highly collaborative, dynamic environment across local, regional, and global offices.
• Provide excellent time management skills and an ability to organize and prioritize tasks.
• Basic to moderate knowledge and understanding of parts of IT Security operations and personas.
• Maintain accurate reporting in established renewals dashboarding
• Strong interpersonal skills and your ability to read, write and speak English fluently, including technical and IT security concepts.
• Knowledge of Salesforce, Tableau and Microsoft Excel.
• Ability to work with customers, channel partners and F5 teams across different theaters.

What You'll Get:

• Hybrid working mode
• Career growth and development opportunities
• Recognitions and Rewards
• Employee Assistance Program
• Competitive pay, comprehensive benefits and cool perks
• Culture of Giving Back
• Dynamic Diversity & Inclusion Interest Groups

Apply if you believe your own unique capabilities can contribute to the success of this role and our organization!