Learning & Development Inside Sales Trainer - University Of Farmers (phoenix)

Learning & Development Inside Sales Trainer - University of Farmers (Phoenix)

We are Farmers! At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.

Farmers is an award winning, equal opportunity employer, committed to the strength of an inclusive workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn't just our business – it's our culture!

Workplace: Hybrid ( #LI-Hybrid ) Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

Job Summary

We're seeking a dynamic Learning and Development Sales Trainer to deliver impactful training that boosts sales performance and operational excellence across Inside Sales and Retention teams. This role facilitates engaging learning experiences, partners with business leaders to identify skill gaps, and drives measurable improvements in sales outcomes.

Key Responsibilities: Deliver and facilitate sales-focused training programs for supervisory and professional audiences. Partner with stakeholders to align learning with business strategy and performance goals. Provide feedback, track learner progress, and report on training impact. Support curriculum development and continuous improvement initiatives. Manage training logistics and ensure a seamless learner experience.

Essential Job Functions

• Facilitates Learning Solutions: Deliver instruction and facilitate learning for all learning audiences by employing various learning delivery techniques and/or technologies.
• Influences positive behavior change in learners that drives business results by creating a positive environment for learning.
• Responsible for the oversight of trainees for the duration of training sessions.
• Provides feedback to trainees and their Supervisors.
• Partnership with Stakeholders.
• Partners with the business by participating in business activities such as team meetings, huddles, town halls to identify learning opportunities and improve results.
• Supports the execution of the business strategy through learning solutions.
• Participates with Leadership and Enterprise L&D personnel on continuous improvement initiatives.
• Learning Solution Administration.
• Takes ownership of the training delivery which includes class set up/tear down and prompt clear communication with support required to ensure consistent and positive learner experience.
• Understands and utilizes LMS in order to deliver on a seamless learning experience.
• Works closely with representatives from the business and other appropriate parties to coordinate the training schedule and all guest speakers/support resources.
• Leads Meetings on class results and employee performance with business leaders (includes reporting on performance metrics, behavior observations, and recommendations).
• Cross Functional Collaboration.
• Serves as a subject matter expert to support the creation and maintain relevancy of curriculum.
• Contributes on project teams in designing learning to share knowledge and provide creative ideas.
• Collaborates on program enhancements and leads projects for improved learning solutions.
• Conducts evaluations to analyze training activities, outcomes and make recommendations for improvement.
• Performs other duties as assigned.

Physical Actions

Sits or stands for extended periods of time, up to a full work shift. Occasionally reaches overhead and below the knees, including bending, twisting, pulling, and stooping. Occasionally moves, lifts, carries, and places objects and supplies weighing 0-10 pounds without assistance. Listens to, interprets, and differentiates auditory information (e.g. others speaking) at normal speaking levels with or without correction. Visually verifies and reads information. Visually locates material, resources and other objects. Ability to continuously operate a computer for extended periods of time, up to a full work shift. Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate keyboard and other office equipment up to a full work shift.

Physical Environment

This position operates in an open office working environment which will include normal and customary distractions, noise, and interruptions.

Education Requirements

High school diploma or equivalent required. Bachelor's degree preferred in business, education, or related field.

Experience Requirements

Two years experience in Sales, and/or Learning Development (L and D)/training, or equivalent technical expertise related to Learning and Development. Experience in Insurance Sales preferred.

Benefits

• Farmers offers a competitive salary commensurate with experience, qualifications and location.
• Bonus Opportunity (based on Company and Individual Performance)
• 401(k)
• Medical
• Dental
• Vision
• Health Savings and Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• Paid Parental Leave
• Tuition Assistance
• For more information, review "What we offer" on https://www.farmers.com/careers/corporate/#offer

Job Location(s): US - AZ - Phoenix

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.