M45i0: Sales Enablement Facilitator Account Executive - senior

Sales Enablement Facilitator Account Executive-Senior

The Senior Sales Enablement Facilitator is responsible for designing, delivering, and driving impactful learning programs that enhance the capability, productivity, and performance of sales teams. The role partners closely with Sales Leadership, Marketing, Product, and HR teams to build scalable learning solutions aligned with business goals, go-to-market strategies, and revenue growth.

Function: Sales Solutions

Reports to: Manager Sales Solution & Enablement

Key Accountability:

1. Sales Training & Facilitation

• Deliver engaging instructor-led, virtual, and blended learning programs for sales teams across multiple levels.
• Facilitate onboarding programs for new sales hires to accelerate ramp-up and productivity.
• Conduct workshops on sales skills, consultative selling, negotiation, customer engagement, pipeline management, and solution selling.
• Lead coaching sessions, role plays, simulations, and field learning interventions.

2. Sales Enablement Strategy & Content Creation

• Support the development and execution of sales enablement strategies aligned to business priorities.
• Collaborate with Sales Leaders to identify capability gaps and training needs.
• Drive adoption of sales methodologies, tools, playbooks, and CRM processes.
• Enable sellers with relevant content, messaging, and customer conversation frameworks.
• Design high-impact learning content, facilitator guides, participant workbooks, e-learning modules, and sales playbooks.
• Create customer-centric training materials tailored to different market segments and sales roles.
• Continuously update training content based on market trends, product changes, and business needs.

3. Coaching & Performance Support

• Partner with frontline managers to institutionalize a coaching culture.
• Conduct sales observations, feedback sessions, and coaching interventions to improve seller effectiveness.
• Provide reinforcement learning and performance support tools to sustain learning outcomes.
• Act as the central point of coordination between marketing, leadership, and sales teams

4. Measurement & Reporting

• Track training effectiveness using business and learning metrics.
• Analyze learner feedback, performance data, and sales impact.
• Provide regular reports and recommendations for continuous improvement.

Required Skills & Competencies:

• Strong facilitation and presentation skills
• Sales enablement and adult learning expertise
• Consultative selling knowledge
• Coaching and mentoring capability
• Stakeholder management and influencing skills
• Instructional design and content development
• Project and program management
• Data analysis and business acumen
• Excellent communication and interpersonal skills

Required experience:

• 8+ years of experience in Sales Training, Sales Enablement, Learning & Development
• Experience working with sales organizations in a regional or global environment
• Exposure to CRM platforms, digital learning tools, and sales enablement platforms
• Certification in coaching, facilitation, or instructional design preferred

Interpersonal Skills; Presentation Skills; Written & Verbal Communication Skills; Accuracy & Attention to Detail; Team Working Skills; Project Management

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.