Sales Solutions Analyst

Sales Solutions Analyst

We have an exciting opportunity for you to join our team as a Sales Solutions Analyst. FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone's day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

What you will be doing:

1. Analyze Sales Data & Identify Trends - Examine sales performance, customer behavior, and market trends to uncover insights that drive revenue growth. Evaluate company, industry, and competitor data to identify opportunities and risks. Build dashboards and reports to visualize patterns and KPIs.

2. Develop Actionable Recommendations - Translate data findings into strategic recommendations that improve sales processes and solution offerings.

3. Support Sales Teams With Insights - Work closely with sales reps and managers to help them understand performance metrics and optimize their approach. Provide insights that help sales teams tailor solutions to customer needs.

4. Optimize Sales Processes & Tools - Improve the efficiency of the sales pipeline by identifying bottlenecks and recommending process enhancements. Support CRM optimization, data hygiene, and workflow improvements. Evaluate and implement tools that help sales teams deliver solutions more effectively.

5. Cross-Functional Collaboration - Partner with marketing, supply chain, product, and finance teams to align sales solutions with broader business goals.

6. Reporting & Communication - Present findings to leadership and sales teams in clear, compelling formats. Create regular performance reports, solution impact analyses, and executive summaries.

What do you bring with you:

An open mind to learning. Strong technical skills. Ability to work within a team and independently, both in hybrid and office environments, where practical. Business acumen and broadness in problem solving. Adaptability and resilience.

What do we offer:

• Attractive compensation package • Training to get you started and on-the-job learning opportunities • Extensive learning resources to further develop your skills and knowledge • Tuition Assistance Program (*applicable for FedEx positions with a permanent contract) • Employee Assistance Program for you and your family in difficult life situations • Employee reduced-rate shipping • Great career opportunities • FedEx is one of the world's most admired companies and trusted brands year after year

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we're ready to invest in your development. Join FedEx.