Showroom Sales Consultant

Showroom Consultant

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together we build better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: commercial/mechanical, facilities supply, fire and fabrication, HVAC, industrial, residential trade, residential building and remodel, waterworks and residential digital commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Showroom consultants are trusted partners who help homeowners, builders, and designers bring their vision to life in a fast-paced, people-first culture. Our showroom consultants guide customers through product selections and deliver a world-class, design-focused showroom experience. In this role, you'll own the consultative sales process end-to-end: building strong customer relationships, applying detailed product knowledge, answering questions, quoting and recommending solutions that fit the customer's needs and project budget, and providing ongoing support after the sale.

Schedule: Tuesday through Saturday, Tuesday – Thursday 8:00 am to 4:30 pm, Friday 8:00am to 4:00pm and Saturdays 9:45am-3:15pm.

Responsibilities:

• Work with customers, including builders, designers, and homeowners, to sell a wide range of products, which include appliances, high end fixtures, lighting, etc.
• Respond to inquiries with accurate pricing, inventory and delivery information
• Greet guests upon arriving in our retail showroom, learn their motivation for their visit and developing a lasting customer relationship
• Prepare job quotations and submittals
• Assist customers, both by appointment and walk-ins, while utilizing suggestive sales techniques and handling complaints timely and accurately
• Continually improve sales skills and product knowledge to promote a professional image in the field

Qualifications:

• 1+ year of experience in kitchen, bath, and/or lighting products preferred
• 2+ years of sales experience required
• 3–5 years of customer-facing customer service experience strongly preferred
• Problem solving, leadership, listening and interpersonal skills
• Organizational and time management skills
• Excellent verbal and written skills
• The ability to deal with a vast array of customers with varying levels of product knowledge
• Understand the basics of design and interior decorating is a plus.
• Able to engage in a consultative sales approach to recommend solutions for the varying needs of the customer

This is an uncapped commission-eligible role. The estimated total compensation range is $60,000 to $90,000 annually. Pre-employment drug and background screening required.

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. The company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.