Secured Sales Team Leader - Nairobi

Secured Sales Team Leader

The Secured Sales Team Leader is responsible for recruiting, supervising and motivating a team of sales agents to meet and exceed customer acquisition and loan disbursement targets. The role involves driving sales strategies, managing field activities, monitoring performance, and ensuring that high-quality leads convert into active borrowers. The ideal candidate must have strong leadership, sales expertise, and a deep understanding of the company's loan products.

Key Responsibilities:

• Recruit, lead, mentor, and manage a team of sales agents to achieve individual and team targets.
• Develop and implement sales plans to drive uptake of secured loan products.
• Monitor team performance through daily check-ins, sales reports, and KPIs.
• Conduct field visits to support the sales team and ensure high-quality client engagement.
• Ensure the team adheres to compliance standards, including KYC, data privacy, and loan qualification criteria.
• Support onboarding and training of new sales team members.
• Analyse sales data and provide feedback for continuous improvement.
• Resolve client and team issues quickly and professionally.
• Report regularly to senior management on progress, challenges, and new opportunities.

Qualifications & Experience:

• Bachelor's degree/Diploma in Marketing, Business, Finance, or a related field.
• 2–4 years sales experience in financial services or microfinance.
• At least 1 year of team leadership or supervisory experience

Skills & Competencies:

• Strong leadership and team-building skills.
• Excellent communication, negotiation, and interpersonal skills.
• Target-driven with a passion for sales and customer satisfaction.
• Ability to train, motivate, and monitor a performance-based team.