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Inside Sales Manager (m/f/x) - Remote Eligible

Proactively guide customers through their first car subscription experience to ensure satisfaction.
MunichRemote
Entry Level
1 week ago
FINN

FINN

FINN is a mobility company offering flexible car subscriptions and leasing solutions.

✨ About The Role

- The Inside Sales Manager will proactively and professionally advise potential and existing customers throughout the subscription process via various communication channels, including phone and email. - They will work closely with their team to ensure customers receive the best possible support and that team goals are met. - The role involves implementing communication strategies to address individual customer needs and enhance long-term satisfaction with the service. - Collecting and understanding customer feedback is crucial, as this information will be used to support product improvements and customer engagement strategies. - The candidate will actively engage with internal processes to maintain a comprehensive overview and identify areas for efficiency improvements and exceptional customer experiences.

âš¡ Requirements

- The ideal candidate enjoys customer interaction and has some experience in customer consulting, sales, or customer service. - They should be service-oriented and capable of independently solving customer problems. - Strong communication skills, both written and verbal, are essential, with the ability to adapt to different conversation partners. - A structured and detail-oriented approach is important, as they will be expected to question existing processes and optimize their work. - Fluency in German and proficiency in English are required for effective communication with clients.
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Inside Sales Manager (m/f/x) - Remote Eligible
MunichRemote
Inside Sales
About FINN
FINN is a mobility company offering flexible car subscriptions and leasing solutions.