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Sales Support Specialist

Support front-line sales teams by managing user access and system testing across branches
Johannesburg, Gauteng, South Africa
Mid-Level
11 hours agoBe an early applicant
FirstRand Bank

FirstRand Bank

A leading South African financial services provider offering banking and insurance products to individuals, businesses, and institutions.

7 Similar Jobs at FirstRand Bank

Future Sales Support Specialist D

The role requires you to provide support and service to the front line with regard to setting up users, user structures and access, and effecting any changes thereto. Ensures maintenance of frontline portfolios and to provide support through testing of system glitches, and user/quality testing. Conduct training and regional visits, and works closely with developers to identify problems and issues.

Are you someone who can:

  • Manage & execute a campaign
  • Coaching & training
  • Trouble-shoot and assist with queries and escalations.
  • Stakeholder management and relationship building
  • Sales performance measurement and tracking

Role-based:

Travelling (80% -85%), thus own transport. Need to visit branches. 20% office bound.

Areas to be travelled to:

Gauteng North

You will be an ideal candidate if you have the following:

  • Matric, NQF or more.
  • RE5: Preferential
  • Experience: 3 - 5 or more years within Sales Support role.
  • Preferential: Insurance related experience and knowledge.

You will have to have access to:

  • Opportunities to network and collaborate.
  • A challenging working environment.
  • Opportunities to innovate.

We can be a match if you are:

  • Adaptable and curious.
  • Have strong customer service experience.
  • Thrive in a collaborative environment.

Are you interested to take the step? We look forward to engaging with you.

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

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Sales Support Specialist
Johannesburg, Gauteng, South Africa
Sales
About FirstRand Bank
A leading South African financial services provider offering banking and insurance products to individuals, businesses, and institutions.