✨ About The Role
- The Counter Parts Sales Representative will provide service to customers by phone or in person, focusing on the sales of heavy-duty parts.
- Responsibilities include determining and obtaining parts for customers, suggesting related parts for full service, and handling warranty or defective parts.
- The role requires maintaining confidentiality of pricing lists and structures as per company procedures.
- The representative will also be responsible for processing approved credits for returned merchandise and ensuring the counter parts area is organized.
- The job involves special ordering parts on an emergency basis when necessary and appropriate.
âš¡ Requirements
- The ideal candidate will have a minimum of 2 years of experience in sales, preferably in heavy-duty automotive parts.
- Strong communication skills are essential for effectively conveying information to customers and understanding their needs.
- A high school diploma or equivalent is required, with additional training or certifications being a plus.
- The candidate should possess active listening skills to ensure customer satisfaction and address inquiries appropriately.
- Time management skills are important for efficiently handling customer requests and maintaining a clean work environment.