✨ About The Role
- The Counter Parts Sales Lead will service customers by phone or in person, focusing on the sale of heavy-duty parts.
- The role requires training new employees on counter parts sales procedures and company policies.
- The candidate will be responsible for determining and obtaining parts for customers as requested.
- The position involves maintaining confidentiality of pricing lists and ensuring the counter parts area is clean and organized.
- The lead will also handle warranty or defective parts in accordance with company procedures.
âš¡ Requirements
- The ideal candidate will have substantial knowledge of heavy-duty truck and trailer parts.
- Experience in sales, particularly in a customer service environment, is essential for success in this role.
- Strong communication skills are necessary to effectively convey information to customers and team members.
- The candidate should possess excellent time management skills to handle multiple customer requests efficiently.
- A service-oriented mindset is crucial, as the role involves actively looking for ways to assist customers.