✨ About The Role
- The Counter Parts Sales Rep will provide service to customers by phone or in person, focusing on the sales of heavy-duty parts.
- Responsibilities include determining and obtaining parts for customers, suggesting related parts for full service, and handling warranty or defective parts.
- The role requires maintaining confidentiality of pricing lists and ensuring the counter parts area is clean and organized.
- The position involves processing approved credits for returned merchandise and writing up approved charge sales.
- The candidate will need to utilize non-selling time to study catalogs and review product information.
âš¡ Requirements
- The ideal candidate will have a minimum of 2 years of experience in sales, preferably in heavy-duty automotive parts.
- Strong communication skills are essential for effectively conveying information to customers and addressing their needs.
- A high school diploma or equivalent is required, demonstrating a foundational level of education.
- Proficiency in Windows XP, including Excel, Word, and Outlook, is necessary for managing sales and customer interactions.
- Active listening skills are crucial for understanding customer inquiries and providing appropriate solutions.