✨ About The Role
- The Counter Parts Sales Rep will provide service to customers by phone or in person, focusing on the sales of heavy-duty parts.
- Responsibilities include determining and obtaining parts for customers, suggesting related parts for full service, and handling warranty or defective parts.
- The role requires maintaining confidentiality of pricing lists and ensuring the counter parts area is clean and organized.
- The candidate will need to process approved credits for returned merchandise and write up charge sales according to company procedures.
- The position involves special ordering parts on an emergency basis when necessary and providing customers with current product catalogs.
âš¡ Requirements
- The ideal candidate will have a minimum of 2 years of experience in sales, preferably in heavy-duty automotive parts.
- Strong communication skills are essential for effectively conveying information to customers and understanding their needs.
- A high school diploma or equivalent is required, demonstrating a basic level of education.
- Proficiency in Windows XP, including Excel, Word, and Outlook, is necessary for managing sales and customer interactions.
- The candidate should possess active listening skills to ensure customer satisfaction and address inquiries appropriately.