Sales Support Manager

Sales Support Manager

Provide support for regional/national account managers through a multitude of capacities. This supporting role will help create and plan customer meetings, business reviews, analyze sales data and trends. Provide reporting and analysis to not only be a liaison between the customer and sales team but assist in the maximization of profitable sales through product recommendations, data, and trend reporting.

Duties and responsibilities include analyzing and explaining variances to plan and prior periods, developing recommendations to close any underperformance to plan. Prepare financial models for making strategic decisions to support an appropriate customer action plan. Support automation and enterprise consolidation of data used in monthly, quarterly, and annual performance reports. Enhance data governance processes improving the quality and integrity of data collected, analysis performed, and reports generated. Run simulations on various "what-if" scenarios using insight and critical thinking to evaluate and recommend solutions. Assist in developing forecasting models. Design, develop and produce standard monthly, quarterly, and annual performance analytics and customer facing presentation decks and analytics. Prepare monthly data reporting packages that include analysis of key business trends and actual versus plan variances, including comprehensive explanations of differences as well as the impact of business drivers to budget/forecast. Produce routine and ad hoc financial models to support senior management in decision making. Provide reporting to support sales effectiveness, pricing integrity, and agreement compliance. Develop strong relationships with not only outside sales team but customer contacts and customer organizations. Acts as the secondary point of contact to the customers' organizational key contacts. Assist in the negotiations of favorable agreements and contracts to facilitate customer wallet and market share gains.

Education and training: Bachelor's degree in business administration, MBA preferred.

Knowledge and experience: Minimum 2-4 years of financial and analytical experience. Strong modeling and solid database skills required. Experience with planning systems and reporting technology (TM1 and COGNOS familiarity preferred). Experience with business intelligence tools and developing data visualizations (Power BI preferred). Very strong analytical and forecasting abilities. Highly effective communication skills (listening and presenting ideas). Previous sales or sales experience preferred. Collaborative work style. Occasional travel as needed.

Skills and abilities: Monitoring, judgment & decision making, management of personnel resources, communicating, decisive, time management, critical thinking, coordination, active listening, writing, social perceptiveness, service orientation, internal control awareness, assertive, self-starting manager, oral expression, oral comprehension, customer centric, written comprehension, written expression, complex problem solving, problem sensitivity, deductive reasoning, originality, quality.

Work environment: The primary environment is characterized by ambient room temperatures, lighting and traditional office equipment found in a typical office environment.

Physical demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the workday. Occasional lifting of items up to 25 pounds (files, computer printouts on occasion).

FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Headquartered in Irving, TX, FleetPride is the nation's largest distributor of heavy duty parts and service in the independent heavy duty aftermarket. FleetPride's sophisticated network of 300+ locations, which includes 80+ service centers and 5 distribution centers means customers get the parts and services they need, when and where they need them. We also offer heavy duty expertise with some of the best and brightest people in the industry. FleetPride offers career opportunities for self-motivated professionals, now boasting 4,000+ experts, empowered and motivated to create tailored solutions and solve problems for each customer's unique needs. Join the FleetPride team today.