Account Manager/inside Sales Specialist

Account Manager/Inside Sales Specialist

We are looking for a motivated and customer-focused Account Manager/Inside Sales Specialist to join our remote team. This Contract-to-Permanent position is ideal for someone skilled in inside sales and account management, with the ability to build lasting client relationships while driving business growth. If you thrive in a fast-paced environment and excel at meeting sales goals, we encourage you to apply. Professionals with a background in the automotive industry are strongly encouraged to apply as you will have valuable industry insights.

Responsibilities:

• Cultivate and maintain relationships with both existing and prospective clients to ensure satisfaction and retention.
• Respond to inbound inquiries, offering tailored solutions to close sales opportunities efficiently.
• Conduct outbound calls using an auto dialer to identify new leads, nurture prospects, and expand the client base.
• Achieve or surpass sales performance metrics, including conversion rates and customer satisfaction benchmarks.
• Leverage expertise in sales strategies to maximize revenue and identify growth opportunities.
• Utilize customer feedback to improve service delivery and enhance client satisfaction.
• Collaborate with internal teams to address client needs and ensure seamless service.
• Stay informed about industry trends and product offerings to provide accurate information to clients.
• Maintain detailed records of client interactions and sales activities in the CRM system.
• Provide exceptional customer service by addressing concerns and resolving issues promptly.

Requirements:

• Proven track record in inside sales, account management, or similar roles.
• Prior experience in sales related to automotive or similar industries is preferred.
• Strong communication and interpersonal skills to build trust and rapport with clients.
• Ability to manage high call volumes efficiently while maintaining quality interactions.
• Demonstrated ability to meet or exceed sales targets in a dynamic environment.
• Proficiency with CRM tools and sales software, with familiarity in -specific systems being a plus.
• Strong multitasking and organizational skills to prioritize tasks effectively.
• Customer-focused mindset with a commitment to delivering exceptional service.