Inside Sales Representative

Inside Sales Representative (ISR)

Abbott Point of Care (APOC) is a global leader in rapid blood analysis and data management solutions. Our flagship i-STAT System delivers real-time, lab-quality results at the bedside, supporting faster clinical decisions across a broad test menu. The Piccolo System complements this with a compact, CLIA-waived platform for efficient point-of-care testing. Are you ready to launch your career in a dynamic, fast-paced environment where your growth is our priority? Join our energetic APOC team in Orlando, FL.

As part of our Inside Sales Training Program, you'll receive world-class coaching in both sales techniques and technical product knowledge—setting you up for success from day one. In this role, you'll play a key part in driving revenue, hitting sales goals, and collaborating with passionate teammates and industry professionals to support strategic initiatives. If you're motivated, curious, and eager to make an impact, this is the opportunity you've been waiting for!

What You'll Work On:

• Develop and execute sales plans to meet assigned goals.
• Make 20–25 outbound calls daily, targeting 8+ meaningful customer interactions.
• Build trust-based relationships with assigned accounts.
• Maintain regular contact with top customers to ensure satisfaction and resolve issues.
• Apply sales training to identify needs and present tailored solutions.
• Navigate complex sales environments across hospitals, clinics, and urgent care centers.
• Sell directly and via third-party distributors, adapting proposals to customer scenarios.
• Demonstrate deep product knowledge across multiple disease states and care settings.
• Lead virtual demos, training sessions, and educational events.
• Conduct account research using Salesforce.com, Power BI, Definitive, and Hospital Compare.
• Support outreach efforts, including surveys, campaigns, and event invitations.
• Manage inbound inquiries and coordinate meetings or demos for field sales.
• Provide ad hoc support (e.g., quotes, materials, follow-ups).
• Ensure timely follow-up and maintain accurate records in Salesforce.com.
• Share best practices and collaborate with other ISR teams.
• Comply with company policies and exhibit professional behavior.
• Perform additional duties as needed.

Required Qualifications:

• Bachelor's degree
• No sales experience required; however, 2 years of sales experience in healthcare is preferred
• Understanding of pricing, contracts, and ROI
• Familiarity with healthcare decision-making processes
• Proficient in Microsoft Office and CRM tools (e.g., Salesforce.com)
• Strong communication and listening skills
• Ability to build trust and present value-driven solutions
• Detail-oriented and self-motivated
• Quick learner in technical environments

Preferred Qualifications:

• Ability to relocate to cities across the continental US is preferred for future outside sales advancement
• Inside sales experience in healthcare or diagnostics
• Advanced degree or additional sales experience
• Proven success in outbound calls and conversion metrics
• Experience with Point-of-Care Testing or similar technologies
• Proficiency in CRM and data tools (e.g., Power BI, Definitive)
• Success in virtual demos, training, or troubleshooting
• Ability to manage multiple accounts and prioritize outreach
• Strong understanding of healthcare decision-making across care settings
• Experience collaborating cross-functionally to drive results
• Ability to work independently with minimal supervision

The base pay for this position is $24.80 – $49.60 per hour. In specific locations, the pay range may vary from the range posted. Abbott is an Equal Opportunity Employer, committed to employee diversity. We provide reasonable accommodation to qualified individuals with disabilities. To request accommodation, please call 224-667-4913 or email corpjat@abbott.com.