Sales Assistant

Sales Assistant

We are looking for a detail-oriented Sales Assistant to support our team in Coral Gables, Florida. In this role, you will assist in managing sales operations, handling customer inquiries, and ensuring smooth administrative processes. This position requires a proactive individual with excellent organizational skills and the ability to work in a fast-paced environment.

Responsibilities:

• Provide administrative support to the sales team, including processing orders and managing records.
• Respond to customer inquiries via phone and email, ensuring timely and precise communication.
• Assist in managing CRM systems to track customer interactions and sales activities.
• Generate reports using tools such as Crystal Reports to analyze sales data and performance.
• Coordinate with other departments to ensure seamless handling of cash activities and financial transactions.
• Support the team in managing the buying process, ensuring all documentation is accurate and complete.
• Handle inbound calls, addressing customer concerns and directing them to the appropriate team members.
• Utilize tools like Concur for expense tracking and About Time for time management processes.
• Participate in data processing activities to maintain accurate and up-to-date records.
• Ensure compliance with company policies and procedures in all sales-related activities.

Requirements:

• Proven experience in a sales support or administrative role.
• Familiarity with tools such as CRM software, Concur, and Crystal Reports.
• Strong organizational and multitasking abilities.
• Excellent communication skills, both written and verbal.
• Proficiency in handling financial systems, including cash handling and data processing.
• Ability to analyze sales data and generate reports.
• Experience with answering inbound calls and providing exceptional customer service.
• Knowledge of the buying process and related documentation.