Sales Support Analyst - Remote Eligible

Antech Sales Support Analyst

We understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other's growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care.

Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to browse jobs.

Job Purpose/Overview

As an Antech Sales Support Analyst, you will be responsible for providing direct support to our Sales Associates and collaborating with internal business and functional leaders to make sure that our Sales Associates have everything they need to succeed.

Essential Duties and Responsibilities

As a Sales Support Analyst, you will work in a fast-paced environment, with a high volume and velocity of work that is a result of the demand generated by our Sales Associates. Serving as a valuable partner and advisor to the Sales team, your role will be instrumental in enabling them to achieve their sales targets and assisting the company in reaching its overarching organizational goals. Your expertise and support will be crucial in navigating this energetic setting and ensuring the efficient execution of our sales strategies. The analyst will play a crucial role in supporting the Sales team, as well as providing assistance during client and prospect meetings as needed.

Sales Support Analyst responsibilities are:

• Proposal Shaping: You will interact daily with Antech's Sales team to create a competitive sales proposal for our Territory Managers, other Sales Associates & Antech clients.
• Account Management: You will participate in the overall account management for Antech customers by managing their contracts, analyzing and processing price changes for reference laboratory services, and any calculating credits owed.
• Research: You will participate in the reconciliation process of our customers' contract performance and provide account information to our Sales Associates. You will support Corporate Accounts with the Research & Reconciliation process.
• Deal Review: You will present your finalized sales proposals to Antech Sales Leadership daily during a review of deals.

Other Duties as needed:

• Creating reports that track sales performance against targets
• Serving as an interface between customers and the company's products or services by answering questions about pricing, delivery schedules, and product availability
• Coordinating with marketing departments to determine which products should be offered where, when, and how/to whom
• Acting as a liaison between the customer and other departments within the company, such as transportation or accounting
• Processing orders, assisting customers with purchase decisions, and providing after sale support for sales associates
• Recommending changes to policies and procedures based on associate or customer feedback or industry trends

What do you need to succeed?

You will bring strong communication skills that will benefit your collaborative efforts with Antech Sales Associates, leadership and other internal stakeholders. The ability to maintain an open mind, be a change agent, and have a willingness to learn are essential. Come join a highly collaborative and dynamic team within a growing sales organization that has a direct impact on the company's success. You will learn about every product line across our business, collaborate with internal partners across the organization, take on exciting work, add tangible value to a fast-paced sales organization and make a dynamic team even better.

Education and Experience

State the minimum education and experience this position requires. Please distinguish any "preferred" qualifications. Note: May differ from the current job holder's own skills and experience.

Preferred BA Degree/Certificate or equivalent experience

3-5+ years of Sales or Sale Support experience

Veterinary Sales Experience preferred

Knowledge, Skills and Abilities

Advanced Communication Skills

Customer service skills

Problem-solving skills

Organizational skills

Technology Skills and ability to learn new software quickly; SFDC experience required; BI analytics experience preferred

Sales Support Analyst Work Environment

Sales support analysts work in a fast-paced environment where they are constantly interacting with stakeholders, sales associates, sales leaders, and other members of the sales team. They must be able to handle multiple tasks simultaneously and be able to work well under pressure. Work regular business hours, but they may occasionally have to work overtime to meet deadlines or to support other time zones. The job can be stressful at times, but most sales support analysts find it to be exciting and challenging. Travel: Less than 25%.

About Antech

Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services.

Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates.

All Full-time associates are eligible for the following benefits and more:

• Paid Time Off & Holidays
• Medical, Dental, Vision (Multiple Plans Available)
• Basic Life (Company Paid) & Supplemental Life
• Short and Long Term Disability (Company Paid)
• Flexible Spending Accounts/Health Savings Accounts
• Paid Parental Leave
• 401(k) with company match
• Tuition/Continuing Education Reimbursement
• Life Assistance Program
• Pet Care Discounts

We are proud to be an Equal Opportunity Employer - Veterans / Disabled.