Catering Sales Manager
Four Seasons Hotels
Catering Sales Manager
Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced Catering Sales Manager who shares our passion for excellence and is enthusiastic about creating the ultimate experience.
About The Role
Catering Sales Manager who shares our passion for excellence and is enthusiastic about creating the ultimate experience.
What Will Do
• Client Relationship Management: Develop and maintain trusted client relationships, understanding their needs to deliver exceptional service that secures repeat business and referrals.
• Event Planning and Coordination: Oversee all aspects of event planning, from menu selection and logistical arrangements to staffing and event setup, ensuring seamless execution and adherence to Four Seasons standards.
• Sales and Revenue Generation: Generate new business leads, negotiate contracts, and close catering sales for events. Upsell and cross-sell services to optimize revenue across all food & beverage outlets.
• Banquet Event Orders (BEOs): Develop and manage BEOs and Resumes, ensuring accurate communication of event details to all departments involved.
• Financial Management: Create cost estimates, manage budgets, and coordinate billing with the accounting team. Ensure profitability while meeting client expectations and maintaining high standards.
• Vendor and Department Collaboration: Work closely with Culinary, Banquet, Reservations, and Front Desk teams to ensure flawless event coordination. Manage relationships with third-party vendors and oversee load-in and event breakdown.
• Quality Assurance and Post-Event Follow-up: Conduct post-event evaluations and collect feedback to assess client satisfaction and enhance future event planning. Participate in daily and weekly meetings to report on event updates and client needs.
What You Bring
• Education: Academic education or equivalent experience.
• Experience: Minimum 3 years in a similar role within a luxury or ultra-luxury hotel.
• Skills: Proficiency in Golden Sales & catering, Microsoft Office, and strong familiarity with event planning tools. Exceptional communication, organizational skills, and problem-solving ability.
• Language: Required to speak, read, and write English, with fluency in other languages preferred.
• Personal Attributes: A proactive, detail-oriented relationship builder with a passion for hospitality and high standards of service.
What We Offer
• Competitive salary, wages, and a comprehensive benefits package
• Excellent training and development opportunities
• Complimentary dry cleaning for employee uniforms/business attire.
• Complimentary employee meals
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals.
• Dental and medical/disability/life insurance
• Retirement pension plan
• Employee service awards
• Annual employee party/social and sports events
Schedule & Hours
• Full–time job with 5 working days a week.