Sales Manager

Four Seasons Hotel Bengaluru Sales Manager

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Open since May 2019, in the information technology capital of India, Four Seasons Hotel Bengaluru at Embassy ONE provides a preferred address for both business and leisure travelers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world. Designed to reflect a sense of its location, the Hotel's design merges nature and architecture in an homage to Bengaluru's reputation as the Garden City. Four Seasons Hotel Bengaluru at Embassy ONE is located in one of the city's most dynamic development that includes Four Seasons Private Residences, premium grade office space, sophisticated retail, dining and entertainment.

Four Seasons Hotel and Residences; stands tall in one of the most premium residential neighborhoods of Bengaluru, making it is India's first branded residences and a landmark destination of the Garden City. The expansive Embassy One development brings together luxury shopping, corporate office space and fine dining into Four Seasons premium living and world-class hospitality experience.

Four Seasons Hotel Bengaluru is looking for a Sales Manager. Candidates with passion for excellence, expertise in hospitality operations and proven leadership experience are invited to apply for a career with Four Seasons. You will:

• Develop accounts (new and existing) by mapping specific business and buying tendencies. Include group profile for each meeting; maintain organized and professional plan for correspondence and follow up.
• Promote awareness to corporate, incentive and association markets via travel to respective regions in the country providing presentations and personal sales calls. Create and execute direct sales plan specific to market assignment.
• Promote local awareness through maintaining relationships with CVB's and tourism authorities. Conduct tours of property to meeting planners and other potential customers while informing of all hotel/resort services available; entertain customers on property, during site inspections, pre-planning trips, and program operation when appropriate.
• Work closely with conference services and catering through execution of definite program; keep Director of Conference Services and Planning Committee promptly and fully informed of all problems or unusual matter so prompt corrective action can be taken where appropriate. Coordinate all sales related activity through the direction of director of sales; negotiate contract specifics to achieve maximum profitability while satisfying customer needs.
• Assist with all guest inquiries within the sales and marketing department, including assisting with high telephone volume and walk-in site inspections. Participate in hotel specific, local, and Four Seasons sponsored sales blitz, and telephone blitz activity.
• Promote and sell to group market in defined geographic region. Generate hotel awareness through direct phone sales; direct sales calls, tradeshows and networking groups. Work closely with sales and marketing team to solicit, sell and confirm group business required to meet budgeted sales goals.

What you bring:

• At least 1-2 years experience in a similar role within 5 Star Luxury Hotels is considered an asset
• Bachelor's Degree in Hospitality Management or Equivalent is considered an asset
• Strong communication and customer service skills

Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel Bengaluru provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine's 100 Best Companies to work for since 1998.

What to expect: You will…

Be a champion of the Golden Rule: Do unto others as you would have them do unto you

Be part of a cohesive team with opportunities to learn, grow and develop

Have the opportunity to engage in diverse and challenging work

Derive a sense of pride in work well done

Be recognized for excellence