Sales Operations Manager

Sales Operations Manager

Welcome to WesBank, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talent team in WB Delear Sales, The Sales Operations Manager is responsible for the management of processes and resources that support the business objective in the Corporate and Motor business. The incumbent is accountable for business continuity through the implementation of operational plans, the allocation of resources and management of productivity of the teams that report to them.

Are you someone who can:

• Implement operational plans
• Promote diversity within the team
• Ensure continuous process improvement to enable effective operational processes
• Request budget and control expenditure
• Compile and distribute operational reports
• Provide input to Business Continuity Planning
• Ensure compliance to policies and procedures in the Business Unit
• Ensure cost management within area of responsibility
• Participate in planned activities that are appropriate for own and staff development
• Ensure customer service solutions are aligned to the operational business plan
• Create solutions to meet customer demands
• Manage people performance in the area of responsibility

You will be an ideal candidate if you:

• Matric / Grade 12 is essential.
• A bachelor's degree in business administration, Sales, Marketing, or a related field is highly preferred.
• 5+ years in sales operations, business development, or a similar role.
• At least 3 years in a team leadership or management capacity.
• Proven success in managing large bids and tenders, especially with corporate or government clients.
• Experience with internal platforms including reporting, user management, and data accuracy.

Additional Skills:

• Strategic Thinking: Ability to align operations with business goals.
• Data Analysis: Strong analytical skills for interpreting sales data and forecasting.
• Leadership: Capable of motivating and managing diverse teams.
• Communication: Excellent verbal and written skills.
• Negotiation: Skilled in handling contracts and client relationships.
• Tech Proficiency: Intermediate level in MS Office Suite; Internal systems expertise.

Apply now if you are interested in taking the next step. We look forward to engaging with you!

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