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Head Of Sales & Service
Own our sales and service operations to drive growth in Osorno
Osorno, Los Lagos Region, Chile
Senior
21 hours agoBe an early applicant
GEA
Provides process technology, equipment, and solutions for the food, beverage, pharmaceutical, and other process industries worldwide.
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Customer Service And Sales Role
The role's function will be to lead and supervise all activities related to customer service and the sales of the company's products and services, developing effective strategies to improve customer satisfaction, as well as to boost sales and growth in the market.
Responsibilities / Tasks
- Market analysis of services.
- Development of pricing and discount policies.
- Organization and control of the work of sales managers.
- Monitoring the implementation of the sales plan.
- Negotiation with clients, participation in exhibitions.
- Determination of performance indicators of the department.
- Evaluation of profitability and marginality of the project, control of Gross Margin, Contribution Margin, EBIT.
- Development and implementation of business processes and workflow of the department.
- Analysis of the economic indicators of the department.
- Analysis of customer satisfaction with the level of service.
Your Profile / Qualifications
- Agronomy Engineer, Veterinarian, Agricultural Engineer or experience in agribusiness.
- At least 5 years of leadership experience in one or more related service positions.
- Advanced English.
- Foundations of civil and financial legislation.
- Foundations of management, entrepreneurship, and business.
- Extensive knowledge of the theory and principles in service management.
- Location: Osorno.
About GEA
Provides process technology, equipment, and solutions for the food, beverage, pharmaceutical, and other process industries worldwide.