Service Sales Manager - Refrigeration Systems

Service Sales Manager

We are seeking a Service Sales Manager with a strong background in refrigeration systems to manage and grow key accounts, identify new business opportunities, generate service project proposals, and ensure customer satisfaction. This role focuses on account management, revenue growth, and technical service proposals, while delivering exceptional customer experiences.

This role can be based anywhere in the UK.

Responsibilities include:

• Revenue growth: Explore new markets, partnerships, and service project opportunities to drive revenue.
• Customer satisfaction: Build and nurture strong client relationships, ensuring customer needs are met or exceeded while aligning with organizational policies.
• Technical solutions: Prepare and deliver technical solutions and proposals, particularly for industrial refrigeration systems.
• Service projects: Develop quotations and oversee service opportunities that enhance customer value.
• Account management & growth: Manage nominated key accounts, maintaining existing business while identifying opportunities for growth and service expansion.

Key competencies include:

• Drive for results: Consistently achieve goals and push for successful outcomes.
• Customer focus: Prioritize customer needs, exceed expectations, and build long-term relationships.
• Strategic agility: Anticipate market trends, create actionable strategies, and align decisions with organizational goals.
• Trust & integrity: Demonstrate reliability, responsibility, and a high level of professionalism.
• Motivating others: Create a positive work climate, engage team members, and share ownership of success.
• Business acumen: Understand market dynamics, develop innovative solutions, and inspire organizational growth.
• Technical knowledge: Apply expertise in refrigeration systems, problem-solving, and technical proposals.

Your profile/qualifications include:

• Minimum Level 3 in Industrial Refrigeration & air conditioning.
• Strong understanding of refrigeration fundamentals, service, and maintenance of industrial refrigeration systems.
• Experience in: industrial & commercial refrigeration systems, design, and application; ammonia pump systems and ammonia/glycol systems; solution-based technical proposals; energy efficiency improvements; proficiency in Microsoft Office Suite; strong analytical and problem-solving abilities; excellent communication skills (oral and written); effective planning, negotiation, and networking skills; self-confidence, people management skills, and a professional, approachable demeanor.

Did we spark your interest? Then please click apply above to access our guided application process.