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Service Sales Representative HVAC

Promote HVAC service contracts and equipment upgrades to new and existing clients
Marlborough, Massachusetts, United States
Junior
1 month ago
Generac

Generac

A leading manufacturer of power generation equipment, including portable and standby generators, for residential and commercial use.

Service Sales Representative

We are Energy Systems, the leader in industrial power solution sales, service, and rentals. With an ongoing tradition of providing excellent products and outstanding service for our customers, Energy Systems is one of the longest existing Generac Industrial Distributors in the United States. We are a full-service distributor of Generac equipment and solutions providing sales, service and rentals.

The Service Sales Representative is responsible for driving revenue growth by promoting, selling, and renewing HVAC service contracts, and repair solutions. This role focuses on building strong customer relationships, identifying client needs, and providing tailored HVAC service solutions that generally promotes Energy Systems as the primary source for after-market parts and service of HVAC equipment.

Major responsibilities include:

  • Identifying and pursuing new sales opportunities for HVAC service agreements and equipment upgrades.
  • Selling new HVAC unit installations.
  • Developing and maintaining a strong pipeline of prospective clients through networking, referrals, and cold outreach.
  • Conducting site visits to assess equipment conditions and present service recommendations.
  • Preparing and delivering professional proposals and presentations to decision-makers.
  • Building and maintaining long-term relationships with customers to drive repeat business and referrals.
  • Providing timely follow-up on proposals, contracts, and inquiries.
  • Ensuring smooth transition from sales to service delivery teams.
  • Staying informed on HVAC products, services, and industry trends to effectively present solutions.
  • Collaborating with technicians and engineers to create accurate service scopes and cost estimates.
  • Understanding competitor offerings and differentiating the company's value proposition.
  • Meeting or exceeding sales quotas for service agreements and revenue targets.
  • Maintaining accurate records of sales activities, customer interactions, and opportunities in CRM system.
  • Preparing regular sales reporting for management.
  • Other duties assigned.

Minimum job requirements:

  • Four-year college degree or equivalent HVAC sales experience is required.
  • N/A
  • One year cold call via phone and in person.
  • One year customer facing sales role that includes negotiation, presentation, and conflict resolution.
  • Well-developed sales and presentation skills.
  • Computer literacy is required, including a working knowledge of applications such as Outlook, Word, PowerPoint, and Excel.
  • Strong knowledge of HVAC equipment.
  • Basic mechanical and technical aptitude including geometric and other mathematical formulas.
  • Excellent oral and written communication skills.
  • Proven interpersonal skills with both internal and external customers.
  • Basic marketing knowledge.
  • Must be able to handle high pressure situations and adapt well to changes in the market.

Preferred job requirements:

  • Five or more years college degree or equivalent HVAC sales experience is required.
  • N/A
  • Preferred experience selling preventative maintenance contracts in the HVAC industry.
  • Knowledge of energy efficiency programs, rebates, and incentive offerings.
  • Established customer network within the local commercial and industrial market.

Physical requirements and working conditions:

While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to sit, stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 75 pounds. Specific conditions of this job include are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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Service Sales Representative HVAC
Marlborough, Massachusetts, United States
Sales
About Generac
A leading manufacturer of power generation equipment, including portable and standby generators, for residential and commercial use.