Sales Operations And Communications Specialist

Sales Operations And Communications Specialist

Hybrid - This role is categorized as hybrid. This means the successful candidate is expected to report to either the Markham Elevation Centre or the Oshawa Elevation Centre three times per week, at minimum.

Reporting to the Sales Operations and Communications Manager, the Sales Operations and Communications Specialist will support the Sales Operations and Communications Team, working to drive the strategic implementation, execution, and governance of all dealer-facing communications and operational sales initiatives at General Motors Canada.

You might be a good fit for this role if you're an expert communicator and eager to align perspectives and priorities. The ideal candidate for this role embodies the GM Behaviours and is motivated by the desire to continue to drive sales/communications process improvements, internally and with our Dealer Network. The ability to collaborate, and the effective prioritization of ambiguous and fast-paced priorities is key. Previous project management experience is an asset.

What You'll Do:

• Support the Dealer Communication Teams process and output from meetings
• Support the coordination, administration and communication of the Dealer Boards, RMAB, DMA, Subcommittees and Advisory Boards as well as any meeting outputs and follow up actions
• Support the coordination, logistics and execution of key company/Dealer meetings with agency stakeholders including and not limited to: ERT, Dealer Facing Events, Conferences, PDD, Training, Field Net Meeting, MAB
• Assist with the DCT process alongside the DCT Coordinator for tasks including but not limited to content coordination, action item management, dealer boards page updates, and by-laws
• Support the DCT Coordinator with the annual DCT election process
• Lead for Dealer Board Page updates and dealer facing communications
• Maintain existing, and develop new, data analytics dashboards/reports supporting VSM
• Work with various cross functional departments including the regions to ensure all stakeholders interests are represented
• Assisting and supporting Sales Operations, Retail Excellence and Simplification (incl. training), Field Communications and Retail Marketing deliverables, stakeholder approvals and deadlines
• Lead for Dealer Graphics, colour and trim
• Lead the creation and distribution of Dealer facing communications, scripts and/or newsletters to the dealer body/network

Key Skills & Competencies

• Comfortable working with ambiguity - Able to bring clarity and focus to ambiguous situations
• Excellent interpersonal skills - Able to build strong working relationships across teams
• Ability to quickly learn new skills and adapt to new responsibilities with natural curiosity
• Strong time management skills - Can prioritize and work independently under tight deadlines
• Comfortable with complexity – Able to structure and solve complex problems
• Excellent written and oral communication skills (including PowerPoint Wizardry)
• Must be results-driven, highly organized, and self-motivated; taking initiative and following through

Education and Training:

• Successfully obtained a Bachelors degree; advanced degree or experience in business, marketing, sales, communications preferred;
• Advanced Excel, Powerpoint is required
• Power BI and Tableau experience beneficial
• Bilingualism (French/English) is an asset

Benefits:

• Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave.
• Healthcare, dental and vision benefits including health care spending account and wellness incentive.
• Life insurance plans to cover you and your family.
• Company and matching contributions to a Defined Contribution Pension plan to help you save for retirement.
• GM Vehicle Purchase Plan for you, your family, and friends.

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Non-Discrimination and Equal Employment Opportunities

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

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