Senior Account Executive, Enterprise

Senior Account Executive

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Key Responsibilities

• Deep Understanding of the customer business environment.
• Presents product information to prospects, customers, and partners.
• Pipeline development through a combination of phone calls, email campaigns, and market sector knowledge/intelligence.
• Generates short-term results independently.
• Collaboratively strategizes for solving deal-level challenges.
• Creates and maintains a sales pipeline to hit and surpass goals within designated market sectors.
• Accurately forecasts quarterly revenue and delivers on that revenue.
• Manage and close Genesys Enterprise sales opportunities through forecasting, account resource allocation, account strategy, and planning with focus on new logo generation.
• Support sales through calls and/or web-based presentations to managing product positioning, and strategies.
• Increase pipeline through demand generation and targeted campaigns to the new logo accounts.
• Learn and maintain in-depth knowledge of Genesys Enterprise products and technologies, competitors, industry trends.
• Articulate Genesys Enterprise based solutions to align with client's requirements.
• Develop and maintain competitive knowledge on industries and products to leverage in the sales cycle.

Requirements

• 5+ years of sales experience (Cloud or Saas based software sales a plus)
• Proven ability to manage complex sales cycles, with a track record of successful revenue attainment
• Excellent communication/negotiating/closing skills with customers/prospects
• Aggressive with strong organizational skills and a self-starter

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$103,100.00 - $191,500.00

Benefits include medical, dental, and vision insurance; telehealth coverage; flexible work schedules and work from home opportunities; development and career growth opportunities; open time off in addition to 10 paid holidays; 401(k) matching program; adoption assistance; and fertility treatments.

More details about our company benefits can be found at the following link: https://mygenesysbenefits.com

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys: Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.

Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.

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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital or domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.