Sr. Account Executive, Mid - market

Genesys Experience Orchestration Specialist

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

This job description is a template for job requisitions please make sure to update according to the position you are hiring for.

Job Title

Experience Orchestration Specialist

Summary

Please create a summary describing your position and signaling to a candidate why this would be an exciting opportunity for them.

Key Responsibilities

The primary responsibilities for this role include (but are not limited to):

• The ability to work independently, and to interface with company and outside resources (including investors) seamlessly to collect and synthesize information.

Minimum Requirements

Outline any required or desired traits for successful candidates, be sure to lead with the most important or required. Keep this to a maximum of 12 bullet points (ideally shorter). Keep in mind, that this should cover both key technical and soft skills.

• 4+ years of relevant professional experience
• Deep understanding of accounting concepts related to P&L and balance sheet
• Demonstrated sophisticated skills in business modeling and valuation
• Experience in conducting and coordinating financial and legal due diligence
• Mastery of Excel and PowerPoint
• Experience in collecting competitive intelligence and mapping market/industry segments

Compensation

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$78,700.00 - $146,100.00

Benefits

• Medical, Dental, and Vision Insurance
• Telehealth coverage
• Flexible work schedules and work from home opportunities
• Development and career growth opportunities
• Open Time Off in addition to 10 paid holidays
• 401(k) matching program
• Adoption Assistance
• Fertility treatments

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.