Internal Sales

Customer Service Representative

We are looking for a team player and a can-do attitude, with experience in the customer service/sales industry, to join our supportive team in Mackay.

When you bring your ideas, energy, and hunger for growth to us, you'll be recognized and rewarded for your contribution in return!

What Your Day Looks Like

• Provide exceptional customer service via phone, email, and in person.
• Process customer orders, quotes, and inquiries efficiently and accurately.
• Develop and maintain strong relationships with customers, understanding their needs and providing tailored solutions.
• Support the external sales team by preparing quotes, products, and assisting customer accounts.
• Assist with inventory management, including stock control and replenishment.

Who Are You?

• At least 6 month – 1 year experience in customer service/sales industry.
• The ability to multitask and prioritize your workloads.
• Computer literacy at an intermediate level.
• Good communication and written skills.
• Team player to support other areas when required.
• Experience in industrial products such as industrial hose and fittings is highly desirable but not essential.

What's In It For You?

• Recognition programs and bonus scheme for your performance.
• Enroll to internal sales programs and explore who our customers are and different communication methods for customers with different needs. We want you to get the best when it comes to delivering results and driving customer success.
• Uniforms supplied – feel like a team.
• Access to attractive retail discount and earn cashback.
• Opportunities for career growth and development within the GPC/Global network.
• 1 paid Volunteer Leave Day per calendar year.
• Parental leave top-up allowance.
• Employee Assistance Program with access to mental health and well-being support initiatives including confidential counseling services.

We are a company who values relationships, therefore we need this role to always work to foster and maintain trusted relationships across all levels of our business and seek to support and add value to our store network, managers, and leaders.

We focus on continuous improvement and sustainable growth as our two main objectives. This is driven by our long-term investment in people, systems, process, and new growth opportunities for our people.

MOTION is an equal opportunity employer.

You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position.

If this sounds like the opportunity for you, submit both your resume and cover letter.