Sales Account Manager - IT Infrastructure & Services

Sales Account Manager- IT Infrastructure & Services

Established in 1982, The Digital Imaging & Office Services Solutions of Gulf Commercial Group was created to become a leading office automation solutions provider for the thriving UAE market.

By embracing the printing industry's phenomenal digital transformation over the years, 'GCG-DDS' developed a natural proclivity for new technologies and gained an enviable reputation for its expertise in integrating digital enterprise solutions of all kinds into their client's businesses.

Keen to take a market leadership position, GCG-DDS has made the strategic decision to expand its horizons into two focused areas of operation with each carrying a new corporate identity under the umbrella of GCG's holding company – The Ghobash Group.

Now known as GCG ENTERPRISE SOLUTIONS, the company focuses on Enterprise Information Management, Digital Transformation, and Interactive Smart Solutions, and guides our clients with the most comprehensive portfolio of business information management technology in the UAE

Job Description

Key Responsibilities:

• Execute direct sales strategies to drive growth and expand market share in the assigned segments.
• Identify new business opportunities and develop new market segments for cybersecurity and IT infrastructure solutions.
• Build and maintain strong, long-lasting client relationships across various industries.
• Develop a deep understanding of client business needs and establish a professional consultative relationship.
• Work closely with internal teams to craft compelling proposals, deliver presentations, and negotiate the best deals.
• Address and resolve client issues promptly, ensuring satisfaction and long-term success.
• Execute detailed account-level plans set by Sales, providing accurate sales forecasts on a monthly, quarterly, and annual basis.
• Report on sales activities, including presentations, meetings, and closed deals, ensuring alignment with business objectives
• Look for opportunities to grow existing client relationships by offering additional products and services that match their evolving needs.
• Lead negotiations for contracts, ensuring that agreements align with company policies while meeting client expectations.
• Close deals and ensure smooth transition from sales to implementation.
• Represent the company at industry events and conferences when needed to network and expand brand awareness.

Qualifications

Bachelor's degree in engineering, Business Administration, Marketing, Sales, or a related field.

Professional certifications in relevant areas (e.g., Cybersecurity, Cloud Computing, Digital Transformation) are a plus

Additional Information

At least 7+ years of proven sales experience within IT Solutions, Managed Services, or related industries.

Demonstrated success in achieving and exceeding sales targets, with a solid track record in B2B sales.

Strong account management skills.

Strong understanding of the IT solutions landscape, including Cybersecurity, Cloud Computing, Data Centers, and Managed & Services.

Ability to articulate and simplify technical offerings to clients and partners effectively.

Experience in solution selling, managed services and consultative sales approach.

Proficiency in CRM software (e.g., Salesforce, Microsoft Dynamics) and MS Office tools.

Strong negotiation and closing skills with the ability to drive profitable deals.

Excellent presentation and communication skills, both written and verbal.

Proactive, self-driven, and results-oriented individual with the ability to work under pressure.