Junior Sales Support Executive (maternity Cover)

Junior Sales Support Executive (Maternity Cover)

This junior role supports our Sales Support Team in the sales cycle. You will be involved in the whole order processing cycle: from quoting/order placing to invoicing, from a transactional point of view. In addition, you will help manage order processing within agreed lead times and by taking a proactive approach to the process.

Key Responsibilities

Main Responsibilities:

• Manage all order entry activities for global operations. Activities include, but are not limited to:
• Customer order management and system input
• Obtaining Approvals for order placement, stock, price, and credit release
• Order inquiries and follow-up
• Customer contact
• Advance payment lines
• Maintaining Customer directories
• Responsible for order date management
• Ensure compliance with JSOX for the sales admin processes
• Any other tasks as required to ensure the effective operation of the role and the whole department
• Attending team meetings and sharing best practices with colleagues
• Frequent interaction with the Commercial Manager and Operations Team to agree on stock allocation and customer orders

Skills, Knowledge and Expertise

Required Education and Qualifications:

Education Level:

• General Level of good education including Maths and English

Required Skills and Competencies:

• Computer Literacy: email management
• Willingness and ability to develop and maintain relevant product & software knowledge.
• Excellent communication, interpersonal and numeric skills
• Able to work under pressure and to deadlines.

Advantageous but not necessary:

• Computer Literacy Microsoft Office Suite - Excel, PowerPoint, Word, Outlook
• Experience with CRM and ERP systems.
• Experience working in a busy office environment.

About GLORY

Global Leaders in Customer Experience Automation

With a culture rooted in innovation, each day Glory's people are transforming our customer's businesses. Our automation solutions empower retailers, restaurants and financial institutions to save time, money, and deliver unrivalled customer experiences. Publicly listed and proudly international, Glory has been a trusted name for over 100 years, and a global leader for more than a decade. That's a reputation we've earned by combining our pioneering software and hardware with our dynamic people. Because alongside our technology, it's our people who are driving our successes.

Why Join Us

Here at Glory, our ambitions are as big as yours. And that's why we are actively looking to recruit the best of the best. Join Glory and you will be part of the force driving our transformative technology and leading-edge innovations. That's because every Glory solution is powered by exceptional people like you. People with experience, skills and dedication. Here, we prioritise the development and well-being of our people. Across vibrant and collaborative workplaces, you'll team up with colleagues across the world to deliver remarkable solutions in more than one-hundred countries. Looking to make a global impact? Join Glory in innovating the future of business transformation.

Glory Values

The Glory Values are our ethos of working together, diversity and innovation: a practical blueprint of how we work together. We live our values wherever we are – with both colleagues and customers. Glory Values help us meet new challenges and exceed expectations. And they help us further our skills and work with trust and respect.

• Customer Delight. We put our customers first.
• Integrity. We do the right thing, always.
• Innovation. We embrace new challenges and share the future.
• Speed. We move fast, that's how we stay ahead.
• Diversity & Respect. We value the strength in our differences.
• Teamwork. We succeed together.