Sales Operations Executive

Sales Operations Executive

We are looking for a proactive team player to provide effective operations and administration support to the UK Sales team and New Business Development Manager.

You will work in a busy and supportive sales team, working alongside our other departments in a growing and Investors in People Gold awarded business.

Key Responsibilities

Providing technical sales support and reporting on behalf of the sales team

To provide sales support administrative functions specifically supporting the New Business Team function

Delivering logistics, stock and contract administration for new clients and new installations scheduling

Progressing sales initiatives alongside the New Business team – client liaison and following up with client requests

Creating and coordinating collateral to support new business meetings

Managing quotes and proposals on behalf of the National New Business Development Manager

Managing lead times for stock arrivals into the UK coordinating with the Glory logistics function

Creating reports and data on behalf of the sales team to support the client engagements

Run the Glory GB KYC's Process

Checking Quotes & Proposals / ensuring correct customer pricing has been advised.

Checking Agreements and contracts for accuracy and correctly manage the delivery of the commercials to the operations function.

Liaise with other departments to ensure smooth transition from sales to operations.

Update and keep accurate CRM records on behalf of the sales function.

Ensure revenue and Order Intake data is accurately recorded.

Checking lead times/chasing for ordered stock shipping information.

Processing internal template requests for desktop products and tracking to ensure they are received in a timely manner.

Raising New Solution / IMAC requests on to smartsheet on behalf of the Sales Team

Managing product codes and product solutions for new solution orders

Creating product invoices with accuracy and ensuring clients receive them.

Ensuring other departments have the correct information from sales to progress the delivery of solutions such as new contracts.

Skills, Knowledge & Expertise

Education Level: GCSE's and A levels or equivalent i.e., BTEC/apprenticeship desirable.

Excellent IT capability

A good level of Administration support experience

Advanced Microsoft Excel, PowerPoint, and Word

Excellent database management

Required Skills and Competencies:

Demonstrates the Glory values: Customer delight, integrity, innovation, speed, diversity and respect, teamwork.

Exposure to working in a high performing sales environment

Strong Interpersonal skills

Experience of managing complex deliverables

Sales skills

Excellent at managing, setting, and meeting deadlines.

Managing internal and external customers

Organised and efficient

A good eye for detail

Excellent professional written communication skills

Enthusiastic and willing to learn.

Team player with a flexible attitude

Ability to take initiative.

Numerate and good literacy skills

Confident telephone manner

Job Benefits

25 days' holiday a year with the opportunity to buy up to five additional days each year

Competitive Company pension scheme

Staff bonus scheme

Ongoing training and development

Private medical insurance for all employees, (enhanced membership can be purchased for other family members)

Life assurance

Income protection scheme

Dental insurance for all employees

Employee assistance programme

Loyalty awards

Employee wellbeing events and Mental Health First Aiders

Employee My Benefits portal offering extensive retail discounts

Opportunity to volunteer for charity work

About GLORY

Global Leaders in Customer Experience Automation

With a culture rooted in innovation, each day Glory's people are transforming our customer's businesses. Our automation solutions empower retailers, restaurants and financial institutions to save time, money, and deliver unrivalled customer experiences. Publicly listed and proudly international, Glory has been a trusted name for over 100 years, and a global leader for more than a decade. That's a reputation we've earned by combining our pioneering software and hardware with our dynamic people. Because alongside our technology, it's our people who are driving our successes.

Why Join Us

Here at Glory, our ambitions are as big as yours. And that's why we are actively looking to recruit the best of the best. Join Glory and you will be part of the force driving our transformative technology and leading-edge innovations. That's because every Glory solution is powered by exceptional people like you. People with experience, skills and dedication. Here, we prioritise the development and well-being of our people. Across vibrant and collaborative workplaces, you'll team up with colleagues across the world to deliver remarkable solutions in more than one-hundred countries. Looking to make a global impact? Join Glory in innovating the future of business transformation.

Glory Values

The Glory Values are our ethos of working together, diversity and innovation: a practical blueprint of how we work together. We live our values wherever we are – with both colleagues and customers. Glory Values help us meet new challenges and exceed expectations. And they help us further our skills and work with trust and respect.

Customer Delight. We put our customers first.

Integrity. We do the right thing, always.

Innovation. We embrace new challenges and share the future.

Speed. We move fast, that's how we stay ahead.

Diversity & Respect. We value the strength in our differences.

Teamwork. We succeed together.