Account Manager, Mid Market Sales, Google Customer Solutions (english, Spanish)

Account Manager, Mid Market Sales, Google Customer Solutions (English, Spanish)

Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals. Google Customer Solutions (GCS) sales teams are trusted advisors and sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities:

• Build and manage relationships with clients virtually or face to face by meeting with multiple clients on a daily basis and developing an understanding of their business issues, marketing objectives, and success metrics.
• Manage a portfolio within the Chilean and Colombian markets, covering lead generation and e-commerce businesses by understanding growth drivers, identifying opportunities, managing risks, and building quarterly plans for achievement.
• Plan for and achieve growth goals including quarterly business and productivity goals, through the presentation of Google advertising products/solutions that will help clients to meet their marketing objectives.
• Drive customer growth by delivering an excellent customer business experience and achieving customer business/marketing objectives.
• Manage the business process and drive customer outreach, business pitches, solution implementation, and performance evaluation while working towards quarterly business and product growth goals.