Head Of Sales, Google Customer Solutions, Vietnam (english, Vietnamese)

Head Of Sales, Google Customer Solutions, Vietnam (English, Vietnamese)

Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

As a Google Customer Solutions (GCS) Sales Manager for the Mid-Market Sales (MMS), Small Business Sales Engage (SBS-E) and Accelerated Growth Team (AGT) programs, you will manage business engagements with GCS advertisers in the market. You will own and strengthen executive-level client relationships and provide business growth strategy consultation through key C-level meetings, quarterly reviews, and speaking engagements. You will be responsible for recruitment, coaching and development of a team of Account Strategists and Account Executives, helping them engage with executive stakeholders and clients. You will also partner closely with cross-functional teams (e.g., Agency, gTech, Marketing, Product and Sales Activation (PSA), and International Growth) to help drive the success of the overall mid-market segment.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Minimum Qualifications:

• Bachelor's degree or equivalent practical experience.
• 12 years of experience in advertising sales, digital marketing, consulting, or media.
• Experience in people management.
• Ability to communicate in English and Vietnamese fluently to engage with clients in the region.

Preferred Qualifications:

• Experience in managing and developing sales teams to deliver results with a shared insight and purpose.
• Leadership experience in sales/operations management, strategic planning, and systems thinking.
• Experience influencing executive-level clients and stakeholders and driving results in complex, agile environments.
• Knowledge of Google ad solutions, video advertising (e.g., AI-powered performance, CTV, AI-powered video) and the key competitor landscape across traditional and digital brand media advertising.
• Understanding of customer business objectives and ability to develop joint business plans in complex, ambiguous environments.
• Ability to align strategies and deliver customer business outcomes.

Responsibilities:

• Manage a team of Account Strategists and Account Executives, set and communicate team priorities and make decisions and support activities that align with Google's values.
• Build and manage relationships with C-level clients and executive partner stakeholders. Develop a comprehensive understanding of their business issues, marketing objectives, and success metrics.
• Structure a clear, long-term joint strategy between Google and clients, and lead a cross-functional team within Google to collaborate on projects and drive client success.
• Plan for, and achieve, growth goals, through the presentation of Google advertising products/solutions that will help clients to meet their marketing objectives.
• Build an in-depth knowledge of how Google advertising products work and can be used to help meet a wide range of marketing objectives.