Sales Manager, Google Customer Solutions (english, Vietnamese)

Sales Manager, Google Customer Solutions (English, Vietnamese)

Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

As a Google Customer Solutions (GCS) Sales Manager for the Mid-Market Sales (MMS) and Accelerated Growth Team (AGT) programs, you will manage business engagements with GCS' advertisers in the market. You will own and strengthen executive-level client relationships and provide business growth strategy consultation through key C-level meetings, quarterly reviews, and speaking engagements.

You will be responsible for recruitment, coaching and development of a team of account managers and account executives, helping them engage with executive stakeholders at clients. You will also partner closely with cross-functional teams (e.g., Agency, gTech, Marketing, Product and Sales Activation (PSA), and International Growth) to help drive the success of the overall mid-market segment.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities include delivering business growth and client satisfaction for a portfolio of GCS managed advertisers, managing and strengthening executive-level client relationships, recruiting, retaining, and leading a team of GCS Account Strategists and Accelerated Growth Strategists, leading and coaching a sales team, and partnering with cross-functional teams to drive the success of the overall Small and Medium Businesses (SMB) segment.