Sales Incentive Analyst

Sales Incentive Analyst

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. Purpose gives us joy and habits build excellence in Grab. We harness the power of Technology and AI to deliver our mission. Our mission is to lead Southeast Asia forward by economically empowering everyone. We do this with heart, hunger, honour, and humility.

About the Role

We're looking for a Sales Incentive Analyst, reporting to the Regional Sales Operations Manager to run end-to-end incentive operations: from achievement computation and payout integrity to dispute handling, audit readiness, and tooling integration. This role will partner closely with Sales, FP&A, Finance Ops, People Ops, and Country leadership to deliver accurate, timely, and fully-auditable quarterly incentive outcomes, in line with policy and IFRS-based revenue recognition. You will operationalise plan rules (e.g., weighted individual and team components, thresholding, multipliers, and LOA guarantees) and help mature our stack by feeding final multipliers into Workday with our Power BI integration.

The Critical Tasks You Will Perform

• Compute quarterly incentive achievements and payouts across plan types; apply policy rules using the approved calculators and reconciliation sources.
• Reconcile data to achievement data and document adjustments with traceable evidence for audit.
• Operate the quarterly close timeline with stakeholders (Sales leaders, Finance Ops, People Ops); track approvals and maintain an auditable trail of decisions and adjustments.
• Prepare Workday input files with the Power BI integration and validate results round-trip.
• Monitor and resolve incentive disputes; ensure outcome agreement on written policy (thresholds, accelerators, guarantees) and produce root-cause notes to prevent recurrence.
• Maintain and improve calculators/templates; harden quality checks, version control, and documentation for repeatability and scale.
• Partner with Country Sales Ops to enhance progress visibility for sellers (dashboards, what-if views)
• Promote policy clarity (FAQs, decision logs, examples) and contribute to change management communications with countries.

Qualifications

What Essential Skills You Will Need

• At least 2 years of experience in Incentive/Commission or People Operations.
• Proficiency in Google Sheets/Excel (array formulas, pivoting, data validation, error handling; comfort with large, multi-tab workbooks).
• Familiarity with Salesforce objects and basic revenue flows, and exposure to Workday or similar HRIS/Payroll systems.
• Detail orientation with excellent documentation, approval tracking, and audit discipline.
• Clear communications with cross-functional partners (Sales, Finance, People Ops).

Preferred Qualifications

• Hands-on scripting for automation (Python or R) and data QA.
• Prior experience in Sales Incentive Compensation operations within Ads, SaaS, or multi-country environments.
• Exposure to Sales Performance/Incentive systems and integration patterns.
• Comfort working with policy variants across markets (e.g., thresholding, accelerators, LOA guarantees) and country-by-country governance.

Additional Information

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.