Représentant aux ventes internes / Inside Sales Representative

Inside Sales Representative

Reporting to the Business Centre Manager, the Inside Sales Representative sells products, processes customer orders, provides pricing and/or technical information, and finds solutions to customer problems in a timely manner. MAIN RESPONSIBILITIES:

• Answers calls promptly, and professionally, listens attentively to the customers, understands and fulfils their needs;
• Responds to the customer's inquiries in a timely manner;
• On some occasions, negotiates special prices and conditions with customers and/or vendors as per criteria established by his Manager;
• Takes necessary action to resolve customer service issues in a timely manner and follows-up and verifies commitments are met afterwards;
• Proactively suggests associated and/or alternate products as needed;
• Promotes focus product items to generate incremental sales;
• Quickly informs the appropriate person (Business Centre Manager, Outside Sales Representative) of customer feedback with regards to price, products, service, etc.;
• Maintains their technical knowledge up-to-date on various product lines and broaden system knowledge.

REQUIREMENTS:

• One (1) to three (3) years of industry experience preferable, or a combination of relevant professional training and experience;
• Good French communication skills written and spoken;
• Demonstrated people skills;
• Excellent organizational skills;
• Knowledge of products and services sold within our market;
• Must be customer service driven;
• Good knowledge of MS Office (Word, Excel, Outlook).

Why Join Us

On est un acteur majeur, engagé dans la transformation énergétique au Canada. Certifié* Great Place to Work®, on offre un environnement de travail convivial, de l'autonomie et du pouvoir décisionnel. On se distingue par notre:

• Partage annuel des profits offert à tous qui s'ajoute à notre rémunération concurrentielle: récompenser les victoires fait partie de notre culture.
• Solide réseau national permettant de réelles possibilités de grandir: nos gens font la différence.

Parmi nos avantages :

• Programme d'assurances collectives flexible et complet qui s'adaptent aux besoins de chacun.
• Ressources santé disponibles 24/7: télémédecine et programme d'aide aux employés (PAE).
• REER collectif avec contribution de l'employeur et CELI.
• Programme de bourses d'études postsecondaires pour les enfants
• Lieux de travail munis de bornes de recharge.
• Programme de reconnaissance des années de service.

Joins la grande famille Guillevin: un groupe en plein essor. Viens faire la différence et y faire carrière.

Notre processus de recrutement assure l'égalité et la diversité. Prends note que seuls les candidats retenus seront contactés.

What's in it for you

We are a major player, involved in the energy transformation in Canada. Certified* as a Great Place to Work®, we offer a dynamic work environment with great career opportunities. We promote autonomy and decision making. What sets us apart is our:

• Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture.
• A strong national network offering real opportunities to grow: our people make the difference.

Among our benefits:

• Flexible group insurance plan customizable to your needs.
• Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).
• Group RRSP with employer contribution and TFSA.
• Postsecondary Scholarship Program for our employee's children.
• Charging terminals available at our facilities.
• Years of Service Recognition Program.

Come build your career with us, a growing network where our people make it happen! Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.