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Sales Support
Proactively suggest products to enhance customer satisfaction and drive sales growth.
Castlegar, British Columbia, Canada
Junior
2 weeks ago
Guillevin
Guillevin is one of the largest distributors of electrical, automation, safety and health equipment in Canada since 1906.
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✨ About The Role
- The Sales Support role involves providing superior customer service through various communication channels.
- Responsibilities include responding to customer inquiries promptly and professionally, often collaborating with team members.
- The role requires developing professional relationships with customers and vendors as per the manager's criteria.
- The candidate will need to take necessary actions to resolve customer service issues and follow up to ensure commitments are met.
- The position also involves assisting with administrative duties necessary for the Business Centre's successful operation.
- There is an emphasis on enhancing technical knowledge through available training on various product lines.
âš¡ Requirements
- The ideal candidate should have a minimum of Grade 12 education completed.
- A successful individual will possess 1-2 years of related experience in a customer service or sales support role.
- Strong communication and interpersonal skills are essential for building professional relationships with customers and vendors.
- The candidate should demonstrate initiative and a proactive approach to resolving customer service issues.
- Proficiency in Microsoft Office, particularly Word, Excel, and Outlook, is required.
- A strong desire to develop and grow skills in sales and inventory management will be beneficial.
About Guillevin
Guillevin is one of the largest distributors of electrical, automation, safety and health equipment in Canada since 1906.