Vendeur Interne / Inside Salesperson - Datacom

Vendeur Interne / Inside Salesperson - Datacom

Regular, Full time

Location: Bois-des-Filion, Quebec

Job Description

Under the responsibility of the regional sales manager - datacom, the inside salesperson - datacom specialist sells products, processes customer orders, provides pricing and/or technical information, and finds solutions to customer problems in a timely manner.

Main Responsibilities:

• Answers calls promptly and professionally, listens attentively to the customers, understands and fulfills their needs;
• Responds to the customer's inquiries in a timely manner;
• On some occasions, negotiates special prices and conditions with customers and/or vendors as per criteria established by his Manager;
• Takes necessary action to resolve customer service issues in a timely manner and follows-up and verifies commitments are met afterwards;
• Proactively suggests associated and/or alternate products as needed;
• Promotes focus product items to generate incremental sales;
• Quickly informs the appropriate person (Regional Sales Manager, Outside Sales Representative) of customer feedback with regards to price, products, service, etc.;
• Maintains their technical knowledge up-to-date on various product lines and broaden knowledge of our ERP.

Requirements:

• Minimum three (3) to five (5) years of industry experience preferable, or a combination of relevant professional training and experience;
• Demonstrated people skills;
• Excellent knowledge of French written and spoken is required;
• Excellent communication and organizational skills;
• Product knowledge;
• Must be customer service driven;
• Good knowledge of MS Office (Word, Excel, Outlook).

Why Join Us

We are a major player, engaged in the transformation of energy in Canada. Certified as a Great Place to Work®, we offer a friendly work environment with autonomy and decision-making.

What sets us apart is our:

• Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture.
• A strong national network offering real opportunities to grow: our people make the difference.

Among our benefits:

• Flexible group insurance plan customizable to your needs.
• Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).
• Group RRSP with employer contribution and TFSA.
• Postsecondary Scholarship Program for our employee's children.
• Charging terminals available at our facilities.
• Years of Service Recognition Program.

Come build your career with us, a growing network where our people make it happen! Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.