Experience Centre, Sales Manager WA

Experience Centre, Sales Manager

Join our vibrant team at GWA, where our rich Australian and New Zealand heritage, technical expertise, and innovative drive, combine with our iconic brands to create something truly extraordinary. For over a century, we've been crafting innovative, high-quality products for homes and offices, including market-leading brands like Caroma, Methven and Clark.

Our Caroma Experience Centre in Osborne Park has been inspiring customers and industry professionals and now we're looking for a passionate Experience Centre, Sales Manager to take it to the next level!

This is your opportunity to lead a vibrant, customer-first space where design meets innovation. You'll be at the forefront of hosting industry events, driving sales, and creating memorable experiences - all while leading a high-performing team and shaping Caroma's presence in WA.

This is a permanent, full-time role requiring flexibility across Monday to Friday.

About the Role

• Be the face of our Caroma showroom in WA - delivering exceptional customer experiences and driving sales and specifications.
• Host and coordinate impactful events for merchants, builders, architects, and designers.
• Collaborate with our state Sales team to uncover new growth opportunities and build strong industry relationships.
• Lead a team of two and oversee daily operations including walk-ins, online consults, and enquiries.
• Manage workflows, opportunities, and our customer database with precision and flair.

About You

You're a natural leader with a flair for creating memorable customer moments. You bring:

• 3–5 years' experience in a similar customer-focused role.
• A proven track record of leading high-performing teams.
• A keen eye for presentation and pride in your environment.
• Strong commercial acumen - you know how to read the numbers and turn insights into action.
• Bonus points for experience in plumbing, building or construction — but passion and drive are what matter most!

What Can You Expect From Us?

Join us on our journey from Good to Great, where you'll collaborate with inspiring colleagues, engage with iconic brands, and contribute to a business with a legacy of strong growth. Take the first step towards an exciting career and become part of a team that's dedicated to delivering exceptional customer experiences and making a real difference in the world. We value passion, potential, and a willingness to learn.

Aside from a supportive and collaborative culture where you'll be set up for success and know that you're making a real difference from day one, we'll offer you:

• Hybrid working option
• Free onsite parking
• Competitive remuneration
• An immersive onboarding program to set you up for success
• Opportunities to learn and grow through our Learning & Development programs
• 'Great Rewards' program - exclusive access to discounts and cashback rewards at your favourite stores
• 'Bathrooms & More' program - great discounts on a wide range of our products
• Volunteer and Community Service Leave
• Health & Wellbeing Services with 24/7 in app access to medical advice, safety support and mental healthcare for you and your immediate family members.
• Annual flu vaccinations
• Medibank Health Insurance - discounts on corporate cover

Ready to apply? Great! Just click the apply button to build your career with us!

Please note: You must be a citizen, permanent resident or hold all the relevant employment visas and other approvals for the location and duration of this position to apply for this role.

Please note that we are not accepting applications from agencies at this time.